Excellent tour guide, *Personal information removed by Feefo*!!!! He planned our stops well and had so much good information.
Alittle hard with a bus driver not speaking English.
Loved the door to...
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产品评价
Tebo
Luxury Gold
11 months ago
Thank you for your thoughtful feedback. We’re delighted to hear that your Travel Concierge provided excellent service and that the door-to-door experience was appreciated. We regret the challenges with the Coach Drivers and the language barrier, and we understand how this may have impacted your journey.
Your comments regarding the accommodation, the dining experiences, and the tour pacing are invaluable. We sincerely apologise for any disappointment and will ensure these insights are shared with our operations team to refine future itineraries. We're especially pleased that Quebec City left a lasting impression and that several meals and tours met your expectations.
Thank you once again for sharing your experience with candour and grace.
购买日期:06/09/2025
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受信赖的顾客
经 Feefo 确认
11 months ago
The service on tour was excellent proving you get what you pay for. These tours are not inexpensive & service standards should be high.
产品评价
Tebo
Luxury Gold
11 months ago
Thank you for your thoughtful review. We’re pleased to hear that the service, Travel Concierge, and Coach Driver met your expectations, and that the itinerary delivered a rewarding experience. We do, however, sincerely acknowledge your concern regarding group size and coach duration. Your feedback is invaluable and will be carefully considered as we continue to refine our journeys to ensure they remain intimate, comfortable, and of the highest standard.
Guide was excellent. Hotels were poor, too small rooms and no storage
产品评价
Tebo
Luxury Gold
11 months ago
Thank you for sharing your thoughts. We're delighted to hear that your Travel Concierge provided excellent service. However, we're truly sorry that the hotel experience did not meet expectations. Your feedback is invaluable, and We have shared your feedback with our Quality Control Department for review and improvement.
购买日期:30/08/2025
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受信赖的顾客
经 Feefo 确认
11 months ago
产品评价
Tebo
Luxury Gold
11 months ago
Thank you for reviewing your Majestic Japan tour. We value all our guests' opinions and would welcome any elaboration on your comments. Please email your feedback to globalguestrelations@ttc.com so we can share your insights with the relevant departments. We hope your next experience is even better.
购买日期:31/08/2025
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PG
Patrick Garnett
经 Feefo 确认
Perth, Western Australia
11 months ago
产品评价
Tebo
Luxury Gold
11 months ago
We are delighted to hear you had such an excellent and enjoyable trip. It's wonderful that you found the Travel Concierge outstanding.
I went on the Luxury Gold South America 4 country tour and we were all treated like royalty. I went on the Luxury Gold Japan tour and I personally was treated like ****. This tour I would rate in...
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Tebo
Luxury Gold
11 months ago
Thank you for your thoughtful review. We are delighted to hear that aspects of your tour, particularly the planning, hotel locations, and dining experiences met your expectations. We deeply regret, however, that your experience in Japan did not reflect the high standards we strive to uphold across all Luxury Gold journeys. Your observations regarding the varying quality of service are invaluable and has been shared with our Quality Control Department to ensure greater consistency and care in future tours.
Debra, our tour guide, was very helpful and nice. She helped make sure I got Gluten Free food. I never had to worry about what I was eating. She had so much knowledge about each place we went. She...
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Kim Devereux
Luxury Gold
11 months ago
Thank you ever so much for travelling with us and for sharing your experience. We are truly delighted to hear that your Travel Concierge , and the bus driver helped make your journey such a memorable one. It’s wonderful to know that Travel Concierge’s thoughtful attention to your dietary needs ensured you could enjoy your meals without worry, and that her knowledge enriched your visit to each destination.
We’re also pleased that you found the itinerary well arranged and that the ease of travel made the experience enjoyable, especially for older guests. It’s always our aim to provide a seamless and comfortable journey, and we’re glad to hear that this was reflected in your tour.
Thank you once again for your kind words. We hope to have the pleasure of welcoming you on another adventure in the future.
Service was 5 star, you barely needed to do anything, thanks for making the trip so smooth.
产品评价
Kim Devereux
Luxury Gold
11 months ago
Thank you for sharing your feedback about your recent "Croatia and the Dalmatian Coast Lower Deck" holiday. We're pleased to hear you enjoyed aspects of your trip, including the pacing, the hotels, and the ship. We appreciate you considering traveling with us again.
Thank you for sharing your wonderful feedback on the Croatia and the Dalmatian Coast Upper Deck tour. We're thrilled you enjoyed the historical sites and natural beauty. It's fantastic to hear that you had such a positive experience.
We appreciate you taking the time to share your review.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.