Luxury Gold 点评

Thank you for your feedback. We are pleased to hear you had a positive experience.

Thank you for your feedback. We are delighted to hear that you enjoyed your Grand South America trip! We are thrilled that you appreciated the itinerary, hotels, concierge services, and the local tours. We are so pleased that you had a fantastic holiday.

Thank you for travelling with us and for taking the time to share your honest feedback. We truly appreciate your loyalty as a returning Luxury Gold guest, and we’re very sorry to learn that your most recent experience did not meet the high standards you have come to expect from us. We completely understand how unsettling it must have felt to navigate the airline systems and transfers without the dedicated support of a Travel Concierge. Your comments regarding the organisation of the Johannesburg overnight stay and the Victoria Falls component are also concerning, and we apologise that these arrangements left you feeling uncomfortable and unsupported. This is not the level of care or service we strive to provide, and we regret that it detracted from your overall enjoyment of the trip. Please be assured that your feedback has been shared in full with our Operations and Product Teams, who will be reviewing the logistics and level of support provided for this itinerary to ensure improvements are made. Thank you again for your valuable feedback and for your continued trust in Luxury Gold. We hope we may have the opportunity to restore your confidence and welcome you on a future journey that truly reflects the elevated standard of service you deserve.

We are delighted to hear you enjoyed your experience. We appreciate you taking the time to share your positive feedback.

We're thrilled to hear that the Spirit of Vietnam tour met your expectations and created such a memorable experience for you. It's wonderful to know that you appreciated the itinerary and the opportunity to connect with the local culture.

Thank you for travelling with us and for sharing your feedback. We’re pleased to hear you enjoyed your tour overall, though we’re sorry to learn that the pace felt a little too fast. We understand that having enough time to fully enjoy each destination is an important part of the experience. Your suggestion to extend the itinerary to 10 or 11 days is very helpful, and we’ll be sure to share it with our Operations Team as we review future tour schedules. We truly appreciate you taking the time to share your thoughts and for choosing to travel with us. We hope we’ll have the pleasure of welcoming you on another journey soon.

Thank you for your feedback. We are delighted to hear you enjoyed your tour and that you found the itinerary fantastic. It is wonderful to know that you appreciated the ship, the attentive staff, and the small group size. We are so pleased that the Travel Concierge enhanced your experience. Thank you for travelling with Luxury Gold.

Thank you for taking the time to share your feedback. It's wonderful to hear you enjoyed the itinerary and highlights of Spectacular South Africa and Victoria Falls Option, particularly the safari experience. We are pleased to know that you found the lodge, guides, and food amazing. It's also great to hear that your Travel Concierge, provided excellent service and made you feel valued. We understand your disappointment regarding the level of service at Victoria Falls. Your comments are valuable and appreciate you bringing this to our attention. Thank you for being our guest.

Thank you for sharing your wonderful experience with Luxury Gold. It is fantastic to hear that the on The Road Team and the local tour guides, contributed to such a memorable trip for you in Spain and Portugal. We are delighted that you appreciated the attention to detail, the curated dining experiences, and the quality of the hotels. We are thrilled to know that you would recommend Luxury Gold.

We appreciate you taking the time to share your thoughts on the 'Spain and Portugal in Style' tour. It's wonderful to know that you found the on The Road Team to be fantastic, and that you enjoyed the quality of the hotels and the local tours. We are sorry to hear that you were unable to visit some of the cathedrals