Emails kept me in touch with progress and my joggers were delivered on time.
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受信赖的顾客
经 Feefo 确认
8 days ago
Overall service and clothes good.
Easy to use website. Arrived before predicted. Well packed. Value for money.
Lots of options to receive and return purchases.
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PC
Penny Cole
经 Feefo 确认
GBR
8 days ago
Penny Cole 就 Long Tall Sally 说了什么:
Excellent jeans
Very good
0
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SH
shanon hunn
经 Feefo 确认
USA
8 days ago
shanon hunn 就 Long Tall Sally 说了什么:
Terrible company
Service is awful. Would not make a defective item right
Ida
Long Tall Sally
7 days ago
We’re sorry to hear you feel this way and apologise for the frustration caused. We’d really like the opportunity to look into this and help resolve the issue with your defective item.
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LA
LARA
经 Feefo 确认
GBR
8 days ago
LARA 就 Long Tall Sally 说了什么:
Poor imitation of the old Long Tall Sally
Arrived quickly and most items were as described but the sizing is wacky! Quality is certainly not what I am used to from the old Long Tall Sally. Materials now tend to be as cheap as possible and...
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Ida
Long Tall Sally
7 days ago
Thank you for your honest feedback. We’re pleased your order arrived quickly, but we’re sorry the sizing and quality didn’t meet your expectations. We really appreciate your comments and will pass them on to the relevant team.
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DF
Doreen Fullman
经 Feefo 确认
GBR
8 days ago
Doreen Fullman 就 Long Tall Sally 说了什么:
Black skirt
I ordered online, it was very easy and the items arrived very quickly
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ST
Sabine Köttritsch
经 Feefo 确认
AUT
8 days ago
Sabine Köttritsch 就 Long Tall Sally 说了什么:
Fine service, fast delivery.
0
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RB
Rebeka Bee
经 Feefo 确认
GBR
8 days ago
Rebeka Bee 就 Long Tall Sally 说了什么:
Incorrect sizing and expensive return fees
Paying £6 to return items that are sized wildly incorrectly is awful service.
Ida
Long Tall Sally
7 days ago
We’re really sorry to hear that the sizing was so far from what you expected, and we completely understand your frustration with having to pay £6 to return an item that didn’t fit as described. We appreciate your honest feedback and will ensure your comments regarding sizing and return costs are passed on to the relevant teams.
0
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LS
Lorraine Scott
经 Feefo 确认
8 days ago
Lorraine Scott 就 Long Tall Sally 说了什么:
Fits dress lovely but sleeveless openings baggy
Didn't use it not applicablecable
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Ida
Long Tall Sally
7 days ago
We’re pleased to hear the dress fits lovely, but we’re sorry the sleeveless openings were too baggy and affected the overall fit. We appreciate you taking the time to share your feedback and will pass your comments on to our product team.
