The service was excellent received the order in just one week.
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受信赖的顾客
经 Feefo 确认
22 days ago
Good and getting better
Seems to be better these days. Postage is good. Quality is getting better.
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受信赖的顾客
经 Feefo 确认
23 days ago
Everything is great
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BR
Bren Rogers
经 Feefo 确认
USA
23 days ago
Bren Rogers 就 Long Tall Sally 说了什么:
Ripoff
The website forced me into pounds and I was sent uk sizes. No customer support and this happened once before. I’ve wasted a lot of money.
Katie
Long Tall Sally
22 days ago
We’re very sorry to hear about your experience. We understand how frustrating it must be to receive UK sizes when you were expecting a different sizing system, particularly as this has happened to you before. We also apologise that you were unable to get the customer support you needed. We’re sorry for the money and inconvenience this has caused and appreciate you sharing your feedback.
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BA
Brande Arno
经 Feefo 确认
USA
23 days ago
Brande Arno 就 Long Tall Sally 说了什么:
Love the Color & Fit
Received my order within a week.
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HC
Helen Carter
经 Feefo 确认
GBR
23 days ago
Helen Carter 就 Long Tall Sally 说了什么:
Totally disappointed with these boots
Ok service
Katie
Long Tall Sally
22 days ago
Thank you for your feedback. We’re sorry to hear that you were disappointed with the boots, although we’re pleased the service was okay. We appreciate you sharing your experience and will pass your feedback on to the relevant team.
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受信赖的顾客
经 Feefo 确认
23 days ago
Not true to size. Far too big.
Can't fault service. But object to paying for returning items as they were not true to size. I would have kept them if they had fitted.
Katie
Long Tall Sally
23 days ago
Thank you for your positive feedback about our service. We’re sorry, however, that the items weren’t true to size and that you had to pay to return them. We understand how frustrating this is when you would have kept them if they had fitted, and we appreciate your feedback.
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JS
Jill Sutton
经 Feefo 确认
GBR
23 days ago
Jill Sutton 就 Long Tall Sally 说了什么:
Fabulous jumpsuit
Really good service although I paid for next day delivery and it didn’t come until the day after.
I raised this and was refunded the value of the next day delivery charge.
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JS
Josi Sarne
经 Feefo 确认
CAN
23 days ago
Josi Sarne 就 Long Tall Sally 说了什么:
Wish you still had retail in Canada!!!
As expected. Unfortunate that there is no longer a brick/mortar location to try sizes as they do vary a bit.
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受信赖的顾客
经 Feefo 确认
23 days ago
So easy to order/return ...
Easy to order, easy to return and and re-order, refunded quickly ... all for less than the parking charges in town. Would appreciate more bottoms for a 31 inch inside leg, especially yoga/gym wear...
