Great clothes that fit in all the right places for a tall gal
No response back from email about the incorrect color boots being sent. I love the boots, but afraid to order again and try to get the brown out of fear I’ll receive another pair of black.
Katie
Long Tall Sally
13 days ago
We’re glad you love the boots, but we’re sorry you received the wrong colour and haven’t had a response to your email. We understand your hesitation to order again and apologise for the disappointment.
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受信赖的顾客
经 Feefo 确认
14 days ago
Elastic in waist
Excellent
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受信赖的顾客
经 Feefo 确认
14 days ago
return services
ordered the same size I have ordered before, and them came really big.
Took a few tries to get the mailing label to return them. Why it did not work the first time, I will never know.
Still have not...
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MW
Mary White
经 Feefo 确认
USA
14 days ago
Mary White 就 Long Tall Sally 说了什么:
Where is customer service?
No response when asking to exchange them for the correct size. Maybe when ordering it's not is US sizes. I really want the boots but they came two sizes too big. I ordered size 8 but received...
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Katie
Long Tall Sally
13 days ago
We’re sorry you received the wrong size and haven’t had a response to your exchange request. We understand how disappointing this is, especially as you love the boots. Please contact our customer service team with your order details so they can look into this for you.
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CB
Carole Blackrock
经 Feefo 确认
GBR
14 days ago
Carole Blackrock 就 Long Tall Sally 说了什么:
Slow refund and charge for delivery and return
Delivery was OK, return was easy. Refund not received yet. Delivery marked on 3/10 at LTS
Katie
Long Tall Sally
13 days ago
Thank you for your feedback. We’re glad the delivery and return process went smoothly, but we’re sorry your refund hasn’t arrived yet. Please contact our customer service team with your order details so they can look into this for you.
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受信赖的顾客
经 Feefo 确认
14 days ago
Online order was easy, no issues, kept informed and the purchase is lovely.
No issues with the service, ordering was easy to navigate online. I was kept well informed along the way and delivery was great.
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HS
Hayley Sanderson
经 Feefo 确认
14 days ago
Hayley Sanderson 就 Long Tall Sally 说了什么:
Looked exactly like the picture
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DT
Deborah Taylor
经 Feefo 确认
14 days ago
Deborah Taylor 就 Long Tall Sally 说了什么:
Regular LTS Customer
Excellent as always.
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AP
Audrey Palnoch
经 Feefo 确认
GBR
14 days ago
Audrey Palnoch 就 Long Tall Sally 说了什么:
Waterproof but lightweight
Very prompt delivery and returns are easy to complete
