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Lily's Kitchen 点评

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卓越

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

服务
4.9
/5
产品
4.8
/5

5

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2,376

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24

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2,536

过去一年内的 条评价

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DO
Dogloverextraordinaire
1 day ago
购买日期:22/06/2025
Dogloverextraordinaire 就 Lily's Kitchen 说了什么:
First class company selling top notch products providing a sleek service
The turn around from POS to delivery is on point. I have never had any issues ordering to delivery. I have used Lily's for some time now and I am most definitely a repeat customer and will continue...

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受信赖的顾客
1 day ago
购买日期:16/06/2025
Ok when things go well but not so good when the courier fails to deliver and no one is answering the phone which just clicks off.
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Lily's Kitchen
Lily's Kitchen
22 hours ago
Hi there, thank you for taking the time to leave us this feedback. I'm so sorry to hear that you haven't received your order. Please do get in touch with us at hello@lilyskitchen.co.uk, and we would be more than happy to look into this further for you.
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KM
Kim Muller
Plymouth
1 day ago
购买日期:26/06/2025
Kim Muller 就 Lily's Kitchen 说了什么:
Adore shopping with Lily’s. Love receiving up to date news and offers. Delivery is especially quick and always packed well.
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受信赖的顾客
1 day ago
购买日期:26/06/2025
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受信赖的顾客
1 day ago
购买日期:26/06/2025
Good delivery. Robotic, generic responses to complaints with products. Very delayed responses and ages to get answers.
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Lily's Kitchen
Lily's Kitchen
22 hours ago
Hi There, thank you for taking the time to leave us this feedback. I really do apologise that our replies came across that way, it wasn’t our intention. As mentioned during our communications, we would like to reassure you that each reply is personally written by a member of our team with the aim of addressing your concerns directly and respectfully. I do apologise if it took a bit longer for us to get back to you during this busy time and please be assured that we always aim to provide thoughtful and individual support to our customers.
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受信赖的顾客
1 day ago
购买日期:24/06/2025
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AL
Alayne
West Sussex
1 day ago
购买日期:26/06/2025
Alayne 就 Lily's Kitchen 说了什么:
Always prompt delivery and well packaged.
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AK
anthony keates
1 day ago
购买日期:26/06/2025
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KD
Karl Dewey
East Sussex
1 day ago
购买日期:26/06/2025
Karl Dewey 就 Lily's Kitchen 说了什么:
Highly recommends amazing service and product
Never look back, highly recommend and amazing service and products. Nice to know my boy is eating healthy.
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受信赖的顾客
1 day ago
购买日期:26/06/2025
Great service, prompt postage
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关于Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
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1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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关于Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.