One part of the order has STILL not been delivered.
产品评价
Lily's Kitchen
Lily's Kitchen
11 hours ago
Hi Philip, thank you for taking the time to leave us this feedback. I'm very sorry to hear that our Lamb Hotpot recipe didn't arrive with your order and I do apologise for any inconvenience caused by this.
I've looked into this and it seems an error was made when packing your order - please be assured I've raised this with the relevant team, so that we can ensure it doesn't happen again.
We would be more than happy to arrange for a replacement order to be sent for this, or alternatively, issue a refund for the missing recipes. I'd kindly ask you to get in touch with us via hello@lilyskitchen.co.uk or call us at 0207 433 1863 letting us know the most suitable resolution for you, so that we can resolve this for you.
Brilliant service if we need to alter the cycle of subscription order it's no problem, delivered with plenty of accurate details on when and what's coming 👍
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.