Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Lily's Florist Australia 点评

https://lilysflorist.com.au/

极好

Lily's Florist is an Australian based flower delivery service . Order flowers online for same day delivery to any location.

服务

4.2

产品

1,847

333

125

130

293

2,728

过去一年内的条评价

显示全部24,615条点评

受信赖的顾客

12 years ago

I used the online service and it was very efficient and easy to use.

Lily's Florist

Lily's Florist Australia

12 years ago

I am so sorry that you were not satisfied with your recent order. While we always strive to ensure that flowers are accurately represented in our photographs, from season to season and subject to availability, we may be required to substitute one or more flowers for a variety of equal or greater quality, appearance and value. Please accept our apologies and we will strive to be more accurate in the future. Please let me know when you order again and ill pay close attention to the next order for you with an addition of some kind. Cheers Anna Kind regards Anna Broomfield Customer Service Manager Lily’s Florist

产品评价

购买日期：12/04/2014

受信赖的顾客

12 years ago

good service, my only issue is that I thought the flowers would have been delivered…

good service, my only issue is that I thought the flowers would have been delivered a little earlier - no biggy though :-)

产品评价

购买日期：13/04/2014

受信赖的顾客

12 years ago

Great phone service and extremely helpful.

产品评价

购买日期：13/04/2014

受信赖的顾客

12 years ago

Service was on time and excellent...Thank you

产品评价

购买日期：14/04/2014

受信赖的顾客

12 years ago

They got the date of the delivery wrong. They also sent a "happy anniversary" message…

They got the date of the delivery wrong. They also sent a "happy anniversary" message when it was meant to say "happy birthday"

Lily's Florist

Lily's Florist Australia

12 years ago

I have just spoken to you on the phone and as I said i am very sorry that has happened this is very poor on our part, we are training new staff and all I can say is sorry. I will send an apology bouquet out today with the correct card message. Thanks for your understanding. Kind regards Anna Broomfield Customer Service Manager Lily’s Florist

产品评价

购买日期：13/04/2014

受信赖的顾客

12 years ago

No issues

产品评价

购买日期：13/04/2014

受信赖的顾客

12 years ago

Your team was fantastic and really helpful. In addition, your service was very flexible in…

Your team was fantastic and really helpful. In addition, your service was very flexible in terms of delivery and last minute adjustments.

产品评价

购买日期：14/04/2014

受信赖的顾客

12 years ago

Courier delivered flowers after 5pm and then was rude to a staff member that collected…

Courier delivered flowers after 5pm and then was rude to a staff member that collected and signed for the flowers on behalf of the recipient! Usually staff have left by 5pm and it was just lucky that...

产品评价

购买日期：13/04/2014

受信赖的顾客

12 years ago

Easy, no fuss dealing.

产品评价

购买日期：13/04/2014

受信赖的顾客

12 years ago

Service was very quick.

产品评价

购买日期：13/04/2014

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Lily's Florist Australia 点评

Bright Mixed Flower Arrangement关于此产品的更多评价浏览产品网站I ordered flowers for my friends birthday. The flowers received looked nothing at all like the arrangement on the website. I was very disappointed

Red Ruby Bunch关于此产品的更多评价浏览产品网站simply gorgeous

Florist's Choice Arrangement关于此产品的更多评价浏览产品网站I didn't see the arrangement but the recipient said it was beautiful.

A Single Wrapped Rose With Chocolates关于此产品的更多评价浏览产品网站was quite impressive and much appreciated

Colourful Mixed Bunch关于此产品的更多评价浏览产品网站They need to give actual photos of everything they offer. Not just the premium packages.

Basket of Sunshine关于此产品的更多评价浏览产品网站Responsive and offered excellent service linked to a problem delivery.

Pink Rose And Lily Bunch关于此产品的更多评价浏览产品网站The flowers were really pretty.

Bright Mix Arrangement With Sparkling关于此产品的更多评价浏览产品网站Would have been excellent if they hadn't sat in a couriers vehicle all day!!!!

Beautiful Pastel Bunch关于此产品的更多评价浏览产品网站I didn't see the flowers but the recipient said they were lovely.

Basket of Sunshine关于此产品的更多评价浏览产品网站Recipient of flowers said they were beautiful.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？