What a ripoff. My name not spelled correctly the suburb of delivery not spelt correctly. Led me to believe that I was dealing directly with a florist in Darwin. Very bad form I hope they go broke and...
The lady I spoke to was very nice however as it was only an answering service and not the actual florist store, she wasn't sure about where the town was we wanted to send flowers. Also, the line...
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购买日期:13/04/2014
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受信赖的顾客
12 years ago
Were delivered on time, easy to order and no hiccups.
Was very unsatisfied with the flower arrangement having spent $175 on a bouquet with wilting roses and Lillie's which took over 2 days to half open and die. Provided this feedback and initially there...
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Lily's Florist
Lily's Florist Australia
12 years ago
Galia,
Thank you for taking the time to talk to me on the phone and explain your experience with us. After discussing this with you we have agreed that a 50% refund will be given to you regarding this issue. I hope we have now resolved this and that the communication in the future will be much better. I have given you my email for any further correspondence.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Thank you for your help the service was very good.
Lily's Florist
Lily's Florist Australia
12 years ago
thank you for taking the time to respond to our short feedback form, your insights are invaluable in helping to make our customer and product experience better.
Kind regards
Anna Broomfield
Customer Service Manager
Lily’s Florist
Delivered on time. I am overseas so haven't seen the bunch of flowers or the teddy bear, but my 90 year-old mum was thrilled with both. Unfortunately the chocolates were a disappointment - 'cheap &...
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.