the hose and vacuum head don't stay connected without a hose clamp
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Kim! We're sorry that you aren't satisfied with your purchase. If you would like assistance with this issue or to speak with a technician, we encourage you to contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
KP
kim peterson
3 years ago
I put a clamp on it and solved it myself. The pole i ordered does not stay extended. The reason i bought the better one i would have expected it to be of better quality.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi again, Kim! We're sorry about this issue, but we are happy you were able to fix it! If you would like assistance with your order, we encourage you to contact our customer support team, since this is not a typical issue with this product. Thank you!
The system is less than a year old and it has quit working
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi, Julie! This isn't typical for this saltwater system. We would love to speak with you regarding your order! Please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance. Thank you for your feedback!
产品评价
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Julie! This is not typical for this item, and we would love to speak with you about your order. Our team of customer support experts is available at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST to help. Thank you for your feedback!
