None of the hoses or hose connections worked with the filter, had to spend another $100 to get the system up and running
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi John, we're sorry you are experiencing issues with your order. Your package should have included two 6' hoses, a bag filled with 5 white fittings and a pressure gauge, and a 3' high pressure hose. If you could send a photo of your package as it arrived to support@poolsupplies.com, we will be able to assist you.
产品评价
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this review!
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know if you need help with anything!
Tyler Jones
Poolsupplies.com
3 years ago
We're sorry your experience with us did not live up to your expectations. Thank you for this honest feedback.
First the bid the Cove high by 2 extra pieces.
The liner was easy to use. However I have one suggestion on oval liners. It would have been nice to know a center line to be exact on install before...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! Thank you for your suggestion. we will take this to our team and consider your feedback. We're glad you enjoyed your purchase.
产品评价
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this feedback.
Tyler Jones
Poolsupplies.com
3 years ago
Please feel free to reach out to our customer service line at 1-800-356-3025 if you have any questions! One of our pool experts would love to assist you with potential solutions.
Your product is great 👍 I love the free shipping because I’m an older woman and I can’t carry those big buckets. But I love your service and products. Thank you so much 😊
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for this feedback and being a loyal customer! Please let us know if there is any questions you have.
产品评价
Tyler Jones
Poolsupplies.com
3 years ago
We are sorry to hear that. Thank you for this feedback and we appreciate your purchase.
Great price with special promo discount. And, shipped very quickly. Good quality product. Will be buying again.
Tyler Jones
Poolsupplies.com
3 years ago
Thanks for this great feedback! Please let us know if you need any help.
产品评价
Tyler Jones
Poolsupplies.com
3 years ago
Fast shipping is a priority for us, thank you.
购买日期：21/05/2023
0
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CM
Chris McAndrew
经 Feefo 确认
3 years ago
Chris McAndrew 就 Poolsupplies.com 说了什么:
The 1 1/4 wire clamps when tightened all the way are still to loose.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello, Chris! We're sorry you are experiencing difficulties with your order. We would love to help you remedy this, and we encourage you to contact customer service at 1.800.356.3025 or support@poolsupplies.com. Thank you for your feedback!
产品评价
购买日期：19/05/2023
0
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VS
VIRGINIA Stratton
经 Feefo 确认
3 years ago
VIRGINIA Stratton 就 Poolsupplies.com 说了什么:
The picture of the pool I ordered does not match the pool that I received the picture of the pool I ordered only had two connections the pool I received has three was not looking for a three...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Virginia! We're so sorry that you are experiencing this. We would like to ask that you send photos of your order to our customer support team at 1.800.356.3025 or support@poolsupplies.com so that we can help remedy this issue. Thank you for your feedback!
产品评价
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Virginia! We are so sorry that you couldn't get through to our customer support line. It is the busy season for pools, and at times our customer support and question lines can get busy. We encourage you to contact customer support via email using photos so we can better support you. Thank you!
