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4.9
/5
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5

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19

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22

过去一年内的 条评价

显示全部155条点评
受信赖的顾客
3 years ago
购买日期:21/04/2022
Good communication with the delayed production schedule challenges. Car was exactly as ordered. Many thanks
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Roger
Leasepoint
3 years ago
Thank you for your patience with the protracted delays across the industry just now. We are pleased you found our service to be good, and we hope to assist you again.
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DS
Douglas Siderfin
Stow On The Wold
3 years ago
购买日期:25/01/2022
Douglas Siderfin 就 Leasepoint 说了什么:
I had no problem or frustration with them - as with many firms
Did what they said: Negotiated a seamless change from the old to new vehicle Responded well to various emails.
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Roger
Leasepoint
3 years ago
Thanks for the kind review Douglas. Great to hear!
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MB
Mark Bridgewater
3 years ago
购买日期:13/11/2021
Mark Bridgewater 就 Leasepoint 说了什么:
A very personal and efficient service with clear communication and attention to detail. I am a long term customer who is pleased with the service.
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Roger
Leasepoint
3 years ago
Thanks for your long term custom, and the great review, Mark! - We hope you enjoy this amazing car!
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KN
Kingsdown Nurseries
3 years ago
购买日期:19/11/2021
Kingsdown Nurseries 就 Leasepoint 说了什么:
Fantastic team, kept us updated and always ready to help - highly recommend.
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Roger
Leasepoint
3 years ago
Brilliant to hear, thanks Nathan - We hope you enjoy this amazing car. A small note of caution though, I had the same exact car delivered on September 1st, and stolen on 20th October. They are apparently sought after on the Black market, so please make sure the security surrounding it is good!
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VM
Vernon Milner
3 years ago
购买日期:26/10/2021
Vernon Milner 就 Leasepoint 说了什么:
Great experience but a bit more attention to detail on the paperwork
Very fast response and good communication levels with all staff involved. Only hiccup was that the 'NCO' wheels didn't get onto the order and vehicle arrived with incorrect wheels. The dealer is...

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Roger
Leasepoint
3 years ago
Thanks for the review Vernon, and it is a shame that there was a mix up on the alloys for your car - this is highly unusual. We did specify the alloys required with our dealer, but there was an error made. This was straight away resolved for you with our dealer ordering the correct alloys with no charge to you. Still, not an ideal experience for you I appreciate, so my apologies. Sometimes it is when things go a little wrong (very rare for us thankfully or else I would be even more Grey!) that you get to find out what sort of service is on offer, and I feel confident that with the dealer, we have provided a five star response to this human error. Thank you for your order, we really appreciate it - and if we can assist with anything during your lease, please let us know. Regards, Roger
VM
Vernon Milner
3 years ago
Roger - Agree, it has been handled extremely well by the dealer. Unfortunately, we're human! Won't stop me using Leasepoint again as you know I have done many times before.
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Roger
Leasepoint
3 years ago
This is the main thing, phew! - Thanks Vernon - speak again soon.
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KB
Kevin Burwood
3 years ago
购买日期:08/09/2021
Kevin Burwood 就 Leasepoint 说了什么:
Excellent customer service throughout the process, Delivery driver from Taunton Volvo was very helpful and courteous when dropping the vehicle off Thanks once again Leasepoint!
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Roger
Leasepoint
3 years ago
Thanks very much Kevin, really pleased you are happy - and we will let our dealer know of the good review for the driver, as we often receive good feedback regarding their team.
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KB
Kevin Burwood
Lancaster
4 years ago
购买日期:07/07/2021
Kevin Burwood 就 Leasepoint 说了什么:
I have used them many times and will continue to do so, Always very helpful & excellent customer service!
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Roger
Leasepoint
4 years ago
Thanks for the review Kevin - great to hear!
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受信赖的顾客
4 years ago
购买日期:21/05/2021
Enjoyable Experience
Excellent service, regular updates and delivered on their commitments.
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Roger
Leasepoint
4 years ago
Thank you! We hope you enjoy your car, and we look forward to assisting again soon.
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LB
Louise Welch t/a Bespoke Buffets
4 years ago
购买日期:23/03/2021
Louise Welch t/a Bespoke Buffets 就 Leasepoint 说了什么:
Excellent customer services from start to finish.nothing was to muchtrouble
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Roger
Leasepoint
4 years ago
Brilliant to hear, thanks Lou. We're happy to be keeping the best buffets in Shropshire and surrounding areas on the road, in style, and with German reliability! Thank you for ordering with Leasepoint.
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BB
Bridge Valley Beverages
Cardiff
4 years ago
购买日期:13/04/2021
Bridge Valley Beverages 就 Leasepoint 说了什么:
Leasepoint quickly grasp what our needs are and go to great lengths to satisfy them
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Roger
Leasepoint
4 years ago
Thanks Bernard. Really appreciate your business over many years already, and look forward to assisting again soon.
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