Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

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JOY 点评 | https://www.feefo.com/reviews/joy-the-store 的客户服务点评 | Feefo

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Tanesha Coley

Clapham Park, London

5 years ago

购买日期：29/11/2019

Tanesha Coley 就 JOY 说了什么:

I ordered online so can’t comment much on the service. However, my order came quite quickly and was pleased with how my items were well packaged and they prevented them from breaking while in...

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Customer Services

JOY

5 years ago

Hi lovely, Thank you for the glowing review! We are so glad you love your new planter- makes creating a lovely indoor jungle that little bit easier. Have a lovely Christmas! JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：30/11/2019

Product has shoulder pads which wasnt in the description. Otherwise nice. Good delivery

Customer Services

JOY

5 years ago

Hello, Thank you for flagging this issue up! I will contact the ecommerce team now to let them know of this issue. Have a good day :) JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：29/11/2019

The clothes are good quality and look good but the skirt is clearly advertised as having pockets when it doesn’t which is pretty bad misadvertising

Customer Services

JOY

5 years ago

Hiya, Thank you for the review and telling us where we can improve! Are the pockets potentially stitched up like what happens with new coats? If so, the stitching is made to easily pull apart! I will try and get my hands on a skirt to see if it does have pockets or not- then I can organise an adjustment on the website. If you'd like to talk more about this, please email us at contactus@joythestore.com. Have a lovely day :) JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：29/11/2019

JOY, you never let me down!

I love JOY. The delivery is always prompt, the clothing is always exactly as pictured and I'm always recommending the site to friends. More often than not, if I'm complimented on what I'm wearing,...

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Customer Services

JOY

5 years ago

Hello, So happy to hear this lovely review! Wishing you a wonderful Christmas, I hope it is full of JOY :) JOY x

产品评价

JACKY SCHLOSS

5 years ago

购买日期：28/11/2019

JACKY SCHLOSS 就 JOY 说了什么:

Reliable and quick

My order came quickly and there was an option to return item free of charge uf required

Customer Services

JOY

5 years ago

Hello! Thank you for the great review! I hope you had a lovely weekend and love your new things.JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：26/11/2019

Quick service, wish they had a cheaper delivery charge.

Good service, but delivery charge could be cheaper or free.

Customer Services

JOY

5 years ago

Thank you so much for your feedback! JOY x

受信赖的顾客

5 years ago

购买日期：26/11/2019

Quick and easy

Brilliant service, was kept up to date with when it would be delivered. All arrived as expected, with returns sheet simple to complete

Customer Services

JOY

5 years ago

I am so happy about your shopping experience with us being good. Thank you! JOY x

Flo Head

5 years ago

购买日期：25/11/2019

Flo Head 就 JOY 说了什么:

Brilliant

Fast delivery and great packaging

Customer Services

JOY

5 years ago

I am so glad you had a positive experience with us. Thank you for the feedback! JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：23/11/2019

Good prompt delivery

Items were of a quality I expected. Arrived in good shape packed with care and not too much unnecessary packaging. Arrived quickly.

Customer Services

JOY

5 years ago

Thank you so much for your feedback! JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：23/11/2019

Joy is now my favorite shop

Customer Services

JOY

5 years ago

Thank you! Your lovely feedback fills us with JOY! I hope you loved all the items you ordered. JOY x

产品评价

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关于JOY

JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.

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02070911850

10-11 Bishop's Terrace, London, Greater London, SE11 4UE, United Kingdom

为什么 Feefo 的评价是值得信赖的？

JOY 点评

Buddha Head Planter Multi该产^品的更^多点^评 (1)浏览产品网站Absolutely love them. Super gorgeous and properly well made. Quite sturdy. Can’t complain.

Louche Duskee Sequin Dress Purple该产^品的更^多点^评 (2)浏览产品网站Nice dress but it has shoulder pads which wasn't in the description and doesnt suite a petite figure

Louche Sibille Stripe Trouser Black该产^品的更^多点^评 (2)浏览产品网站Great fun, a bit difficult in the wind!

Louche Lenora Tiered Skirt Green该产^品的更^多点^评 (1)浏览产品网站Misadvertised - no pockets

Louche Loretta Rambler Midi Dress该产^品的更^多点^评 (1)浏览产品网站Great fit. Lovely material.

Louche Harmony Blouse该产^品的更^多点^评 (1)浏览产品网站Feels and looks expensive.

Louche Luxe Etheal Metallic Stripe Dress Black/Gold该产^品的更^多点^评 (2)浏览产品网站The fit is great. It's exactly what I wanted and expected.

Louche Donalda Houndstooth Cocoon Coat Yellow该产^品的更^多点^评 (1)浏览产品网站I'm very happy with the coat. It's warm and good length to keep legs covered. Nice bright colurs for the winter

Mexican Sombrero Shot Glasses该产^品的更^多点^评 (2)浏览产品网站comes really well packaged Nice and safe and really good product

Boudoir Martini Cocktail Set Multi该产^品的更^多点^评 (1)浏览产品网站Very good for the price (in sale)

Beer Fund Charity Collection该产^品的更^多点^评 (1)浏览产品网站Fun stocking fill for the S-I-L. True to real

Louche Dominique Gemstone Ring Gold该产^品的更^多点^评 (1)浏览产品网站A present for someone else so cannot rate on comfort

Louche Cassy Cat Pom Pom Keyring该产^品的更^多点^评 (1)浏览产品网站nice plush key ring

Hymn Travel Navy Quilted Sweat With Panel Sleeve该产^品的更^多点^评 (1)浏览产品网站Good quality and very nice, bought this for my husband

Louche Morgane Step Hem Jumper Pink该产^品的更^多点^评 (1)浏览产品网站loved it

Louche Dora Knit Dress Grey该产^品的更^多点^评 (2)浏览产品网站Lovely, very comfy

Louche Quinta Dress Grey该产^品的更^多点^评 (1)浏览产品网站it was ok - too warm! And falls big it is over sized but comfy.

Louche Luxe Florence Sterling Silver Bird Ring该产^品的更^多点^评 (1)浏览产品网站bought this for my daughters, they loved it!

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？