Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

JOY 点评 | https://www.feefo.com/reviews/joy-the-store 的客户服务点评 | Feefo

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受信赖的顾客

5 years ago

购买日期：29/01/2020

Perfekt u schnell

Customer Services

JOY

5 years ago

Thank you so much for your lovely feedback! JOY x

产品评价

Sarah

Sudbury

5 years ago

购买日期：25/01/2020

Sarah 就 JOY 说了什么:

Good service

Very prompt delivery. Stylish coat that attracted many compliments and kept me warm. Good value for money.

Customer Services

JOY

5 years ago

Hello! Thank you for such a positive review- I bet the coat looks fab! JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：20/01/2020

Love Louche and great customer service.

Order items from Sale 4 in total and returned 3 due to them not fitting but the 4th item a Louche Shirt is lovely, great fit. I returned the 3 items and contacted Joy as had not heard anything...I...

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Customer Services

JOY

5 years ago

Hello, Thank you for the lovely review and for being a great customer :) JOY x

受信赖的顾客

5 years ago

购买日期：21/01/2020

Be careful when choosing a pickup place!

The shipping time was okay, but the hub it was sent to was not a nice collection place. Bad customer service, little care taken when handling the packages, and they forgot to send me the pickup code....

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Customer Services

JOY

5 years ago

Hello, Thank you for the feedback! I am so sorry the company that was your HubBox collection point treated you poorly. I am sorry this happened and that their service has affected how you see JOY. I hope you had a lovely weekend.JOY x

产品评价

T Symes

5 years ago

购买日期：20/01/2020

T Symes 就 JOY 说了什么:

Quick delivery, well presented and quality goods

Customer Services

JOY

5 years ago

Thank you for the great review- much appreciated!! JOY x

产品评价

nigel Craddock C/o Pascall +watson

5 years ago

购买日期：19/01/2020

nigel Craddock C/o Pascall +watson 就 JOY 说了什么:

Great really efficient always gets to me in good time

Customer Services

JOY

5 years ago

Hello! Thank you for such great feedback- I hope you're having a great week so far :) JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：19/01/2020

Unable to use code

I received a code as a customer to use. I was unable to use it. I emailed and didn't get any response. I ended up buying it due to it being in sale and not want it to sell out but my main reason for...

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Customer Services

JOY

5 years ago

Hello, Thank you for your feedback. I am really sorry nobody got back to you- I have searched your email though and I can't see any emails so they may not have gotten through to us. Please can you email us again with the discount code you tried to use and your order number? This way we can refund you the discount amount if the code was in date when you tried to use it :) JOY x

产品评价

Maria Ntova

5 years ago

购买日期：18/01/2020

Maria Ntova 就 JOY 说了什么:

Great service, good quality

Customer Services

JOY

5 years ago

Thank you for the great review!I hope you're having a good week so far :) JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：17/01/2020

Another lovely item of clothing from Joy the Store.

I was sent a different blouse to what I had ordered. It’s a birthday present for my mum. I was going to return it but my mum said she liked the blouse I had been sent by mistake so I decided to keep...

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受信赖的顾客

5 years ago

购买日期：10/01/2020

Great service and delivery

I already have this coat in another colour and love it so much I bought it in green too!! Easy to order, clear notifications of order, clear notifications of delivery progress and confirmation.

Customer Services

JOY

5 years ago

Thank you for your lovely feedback!I bet the coat looks amazing. JOY x

产品评价

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关于JOY

JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.

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02070911850

10-11 Bishop's Terrace, London, Greater London, SE11 4UE, United Kingdom

为什么 Feefo 的评价是值得信赖的？

JOY 点评

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Louche Byron Coca Bean Blouse Black该产^品的更^多点^评 (1)浏览产品网站Passt perfekt die bluse

Louche Abinaya Ochre Stripe Shirt Multi该产^品的更^多点^评 (1)浏览产品网站Passt perfekt

Louche Rocco Coat Mustard该产^品的更^多点^评 (2)浏览产品网站Good value for money, stylish

Stormtrooper Wood Cheese Board该产^品的更^多点^评 (1)浏览产品网站Product is alright, but has flaws in the pain/coat which I didn't expect for that price. The fit of the lid was so tight that it physically hurts to open it, and I'm thinking of sending it back -it...阅读全部

Louche Cathleen Dalmation Print Midi Dress Green该产^品的更^多点^评 (1)浏览产品网站Great fit and good length

Louche Cathleen Blooming Floral Print Tea Dress该产^品的更^多点^评 (3)浏览产品网站lovely summer dress, great fit

Hymn Pursuit Side Tripe Jogger Black该产^品的更^多点^评 (1)浏览产品网站Great value quality product

Louche Rocco Coat Mustard该产^品的更^多点^评 (2)浏览产品网站Wanted a colourful coat

Louche Minette Belted Dress该产^品的更^多点^评 (1)浏览产品网站Great colour and fabric quality, good size fit

Louche Nara Waterfall Coat Khaki该产^品的更^多点^评 (1)浏览产品网站Love this coat so much I’ve bought it in 2 colours!!

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？