Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

JOY 点评 | https://www.feefo.com/reviews/joy-the-store 的客户服务点评 | Feefo

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受信赖的顾客

5 years ago

购买日期：09/01/2020

The service was quick and the package was good.

Customer Services

JOY

5 years ago

Thank you for the fabulous review! JOY x

产品评价

Tiffany

Christchurch, New Zealand

5 years ago

购买日期：07/01/2020

Tiffany 就 JOY 说了什么:

Perfect!

My dresses are perfect, just like the website pictures and an amazing fit. I can’t believe how quickly I received my products here in New Zealand!

Customer Services

JOY

5 years ago

I am so glad you are so pleased with the products you received. Thank you for the lovely feedback! JOY x

产品评价

Dawnette Gayle

5 years ago

购买日期：05/01/2020

Dawnette Gayle 就 JOY 说了什么:

Great

产品评价

受信赖的顾客

5 years ago

购买日期：02/01/2020

They sent the goods I ordered to the pick-up shop I requested.

Customer Services

JOY

5 years ago

Thanks for the great review! Much appreciated- have a lovely day :) JOY x

Brian Dunbar

5 years ago

购买日期：04/01/2020

Brian Dunbar 就 JOY 说了什么:

Who can we trust?

Advertised as reduced from £80 to £30 the sweater was attractive. Received in good time. When unpacked, I found a ‘genuine’ , not reduced price label giving the value as £20. What would cross your...

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Customer Services

JOY

5 years ago

Hello, Thank you for leaving us the review- as we said via email, we are really sorry about this mistake. We must have accidentally forgotten to update the price again on the website even though we did on the product itself. If this happens to anyone we will immediately refund the difference. Again, we are sorry that this has happened. The eCommerce team has since updated the price online. We aim to be fair and just company but sometimes accidents happen but we will always take responsibility and correct them. JOY x

Peter Dixon

5 years ago

购买日期：03/01/2020

Peter Dixon 就 JOY 说了什么:

Arrived really quickly

Customer Services

JOY

5 years ago

Hello,Thanks for the fab review! I hope you had a great weekend :) JOY x

产品评价

sheila robertson

5 years ago

购买日期：01/01/2020

sheila robertson 就 JOY 说了什么:

I would be happy to order from Joy again.

The coat I ordered was of excellent quality but the colour and length were not suitable for me. I returned it and received my money back the next day. I was very impressed.

Customer Services

JOY

5 years ago

Thank you for the great review! I hope you're having a good day!JOY x

受信赖的顾客

5 years ago

购买日期：01/01/2020

Perfect

产品评价

受信赖的顾客

5 years ago

购买日期：29/12/2019

Prompt and efficient service. Very pleased.

Customer Services

JOY

5 years ago

Thank you for the great review!I hope you have a good day and a fab weekend :) JOY x

产品评价

受信赖的顾客

5 years ago

购买日期：29/12/2019

Mixed review

My first experience with Joy was a mixed one. I ordered some sale items which were delivered promptly and that I am very happy with. Good quality, value and accurate sizing. However, upon checking my...

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Customer Services

JOY

5 years ago

Hi,Thank you for your feedback. We have now since got a voicemail system for future issues. I am glad this issue was dealt with so promptly. Over the Christmas/NYE period we have had some time off explaining the lack of response- I am so sorry about this! I hope you're having a lovely 2020 so far :) JOY x

产品评价

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关于JOY

JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.

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02070911850

10-11 Bishop's Terrace, London, Greater London, SE11 4UE, United Kingdom

为什么 Feefo 的评价是值得信赖的？

JOY 点评

Louche Riley Chain Print Dress Black该产^品的更^多点^评 (1)浏览产品网站Although it looked for me different from th ed photo on the website, I thought it was well fitted and good quality as usual. Lovely dress as usual with Joy!

Louche Cathleen Dog Show Dress Navy该产^品的更^多点^评 (1)浏览产品网站Great fit and I love this fun bright pattern!

Louche Elisha Patchwork Sleeveless Shirt该产^品的更^多点^评 (2)浏览产品网站Looks and fits perfect. Love this print!

Louche Lamont Check Skirt该产^品的更^多点^评 (2)浏览产品网站Loved this skirt

Louche Planet Logo Print Tee该产^品的更^多点^评 (1)浏览产品网站Present for my wife and she loved it

Louche Cathleen Blooming Floral Print Tea Dress该产^品的更^多点^评 (3)浏览产品网站Perfect

Hymn Sammons Birdseye Oxford Shirt White该产^品的更^多点^评 (2)浏览产品网站.

Louche Piper Dress该产^品的更^多点^评 (1)浏览产品网站Love the dress. My fave colour and the style is lovely. Good quality material.

Louche Cathleen Passion Flower Midi Dress该产^品的更^多点^评 (1)浏览产品网站Lovely colours and design. Plenty of room on the bust area - no gaping. My only criticism would be that the pleats in the front don’t quite sit right.

Louche Marie Pop Stripe Wrap Dress Green该产^品的更^多点^评 (2)浏览产品网站Had my eye on this dress for a while. It didn’t disappoint. Perfect for the office and a little bit different from the usual workwear.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？