Jersey Plants Direct 点评

Good morning, thank you for your review. I am sorry to hear about the condition your plants arrived in, we are able to delay the delivery dates of items so I apologise if no one got back to you. I have emailed you hoping to discuss this matter further so I can arrange something for you. Hope Gibb Jersey Plants Direct

Good morning and thank you for your response. I am sorry to hear about the inconvenience you have had to go through. The nursery will send out replacement items if they have ran into an unexpected stock issue, however we do offer reimbursements if they are not required, therefore I am glad to see that this has been done for you and that the issue has been resolved. Hope Gibb Jersey Plants Direct

Good morning, thank you for your review. I am sorry to hear that you have not received the second item on your order, I have emailed you hoping to discuss this matter further so can arrange something for you. Hope Gibb Jersey Plants Direct

Good morning and thank you for your review. I am sorry that you were unhappy with the delivery of your order. We advertise dispatch dates on our website so customers know approximately when to expect their order. Hope Gibb Jersey Plants Direct

Good morning, thank you for your review. I am sorry to hear about the condition your plants arrived in, of course as they are live plants they need to be handled with care and this expectation is not always met. I am glad to see that the issue has been dealt with and that you have been reimbursed for the damaged items, thank you again for your honesty. Hope Gibb Jersey Plants Direct

Good morning, thank you for your review. I'm sorry for the delayed delivery of your last item. I have checked the system and it shows that it was sent from our nursery on the 8th of September, therefore it should be with you very soon. Hope Gibb Jersey Plants Direct

Good morning, thank you for your review. During the autumn season we did run into a couple of issues when printing our most recent catalogue which I do apologise for, therefore I have requested for a magazine to be sent to you and once we have more available you will receive one. Again my apologies for the inconvenience. Hope Gibb Jersey Plants Direct

Good morning, thank you for your review. I am sorry about the delayed delivery for the rest of your order, some plants do take longer to grow out than others which can cause a delay in dispatch. I tried to get into contact with you over the phone, however I was unsuccessful, therefore I have emailed you hoping to discuss this matter further. Hope Gibb Jersey Plants Direct

Good morning, thank you for your review. I am sorry to hear about the confusion that was caused, however I am glad to hear they were delivered okay. I have emailed you just to get an update to see how they are growing on. Hope Gibb Jersey Plants Direct