Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Jersey Plants Direct 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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Mr Alexander Mcneill

5 years ago

Mr Alexander Mcneill 就 Jersey Plants Direct 说了什么:

Plants when they arrived were in poor condition and bone dry. Have tried reviving them reckon I will save at most 25% of them. It has been a while since I last used Jersey plants, after this...

产品评价

购买日期：07/09/2020

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Mr Stan Eldon

5 years ago

Mr Stan Eldon 就 Jersey Plants Direct 说了什么:

The ******* are good but they were all I received from over £100 pf orderS

The ******* are good and already flowering but they are all I have received from over£100 worth of orders over two months.

Nathan

Jersey Plants Direct

5 years ago

Dear Mr Eldon, I can see that the rest of your order did arrive shortly following your review, I hope they plants were in good condition for you. If there is anything else we can do for you please don't hesitate to get in touch.Kind regards,NathanGardening Direct.

购买日期：07/09/2020

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Mrs JEAN YATES

5 years ago

Mrs JEAN YATES 就 Jersey Plants Direct 说了什么:

First plants were damaged on delivery, you replaced them and when second delivery was delivered they were damaged too.

产品评价

购买日期：07/09/2020

0

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Mr Neville Clarke

Christchurch

5 years ago

Mr Neville Clarke 就 Jersey Plants Direct 说了什么:

What is the point of having customer service when they fail to answer probl

After three emails, with different excuses from customer services, still no answers to my complaints to transit damage.

产品评价

购买日期：21/07/2020

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受信赖的顾客

5 years ago

Long wait, damaged but money refunded.

It wasn’t clear when I ordered that I would have to wait weeks for them to arrive. When they did eventually arrive they were badly packed and therefore damaged beyond redemption!. When I reported...

Nathan

Jersey Plants Direct

5 years ago

Thank you for your review. I am sorry that you had to wait a while for your plants and that they arrived damaged. I am glad that one of my colleagues was able to help you with this matter. If there is anything further you require please don't hesitate to get in touch. Kind regards,NathanGardening Direct.

购买日期：02/09/2020

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Mr Michael Barden

5 years ago

Mr Michael Barden 就 Jersey Plants Direct 说了什么:

Spindly & Weak.

The plants arrived within a week of placing the order.

Nathan

Jersey Plants Direct

5 years ago

Dear Mr Barden, Thank you for your review. I am sorry to hear that you were unhappy with the plants you received on this occasion. I am pleased that one of my colleagues was able to assist you with this matter. If there is anything else we can do for you please don't hesitate to get in touch. Kind regards, Nathan Gardening Direct.

产品评价

购买日期：01/09/2020

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受信赖的顾客

5 years ago

I have had several orders and the plants have been so hit and miss as to whether they will progress. Also there is no delivery dates or communication as to when to expect your order

产品评价

购买日期：01/09/2020

0

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Mr MICHAEL MCGILL

5 years ago

Mr MICHAEL MCGILL 就 Jersey Plants Direct 说了什么:

I didn't get the type of plants that I ordered prior to my last order of wallflowers so to I was not happy is an understatmen, the last time I tried to review that order your system wouldn't let me...

产品评价

购买日期：28/08/2020

0

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Mrs Rita Cooke

5 years ago

Mrs Rita Cooke 就 Jersey Plants Direct 说了什么:

Not received 100 small daffodil bulbs and crocus bulbs we have received 12 polyanthus. Rita

Nathan

Jersey Plants Direct

5 years ago

Thank you for your review. I can see that your bulbs have arrived i hope they are doing well. If there is anything else we can do for you please don't hesitate to get in touch.Kind regards,NathanGardening Direct.

购买日期：26/08/2020

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Mrs ANN BEARD

Stratford-upon-Avon

5 years ago

Mrs ANN BEARD 就 Jersey Plants Direct 说了什么:

Plants arrived in a box without any form of padding result plants lost.

Place some form of padding over the plants to stop them being thrown about inside the box, to stop loss opf plants when in transit.

产品评价

购买日期：26/08/2020

0

Jersey Plants Direct 点评

Primrose Rosebud 70 Plants该产^品的更^多点^评 (44)浏览产品网站Plants arrived dried out, will be happy to save 25%. After this experience no plans on any future purchases

Pansy Cascadia XL Trailing (Autumn) 70 Plants该产^品的更^多点^评 (28)浏览产品网站What plants I could salvage were goog quality

Geranium Collection 48 Plants该产^品的更^多点^评 (5)浏览产品网站Product good, less damage content

Pansy Zest 70 Plants该产^品的更^多点^评 (33)浏览产品网站The plugs arrived in very poor condition in that they were spindly, weak & overdrawn. They should never have been dispatched and I would suggest that this mistake can only harm Jersey Plants...阅读更多

Polyanthus High Seas 70 Plants该产^品的更^多点^评 (136)浏览产品网站I planted them out as directed and watered as advised but they are just wilting away

Wallflower Wizard 12 Mega Plants该产^品的更^多点^评 (33)浏览产品网站I've already explained in the ratings part so I'm not writing it all over again

Wallflower Wizard 24 Jumbo Plants该产^品的更^多点^评 (74)浏览产品网站Plants healthy but very small, advert stated ready to plant out but had to be potted on.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？