The Web site was all easy enough to understand. Cover for price looks ideal. Hopefully, we never have to use it!!!!!
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受信赖的顾客
经 Feefo 确认
2 years ago
Simple forms and easy to understand information - thank you for making this easy
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受信赖的顾客
经 Feefo 确认
2 years ago
Don't ask questions, just cancel the policy.
When we tell you that we don't need your service within the 14 day cooling off period, don't ask why, just cancel the policy.
Marketing Assistant
InsuraWedding
2 years ago
Dear Miss Gowland,
Thank you for your feedback, we’re sorry to hear about your negative experience.
We apologise if you felt the questioning of refunding your policy was unnecessary. However, it’s part of our procedure to ask these questions to guard against fraudulent activity, when a customer wants to cancel their policy. Also, we’re constantly looking to improve our service, and these questions would help us find out what prompted you to cancel your policy and what problems need to be rectified.
We hope this clarifies the reason behind asking the questions.
Yours sincerely,
InsuraWedding Team
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MK
Miss Georgia Kent
经 Feefo 确认
2 years ago
Miss Georgia Kent 就 InsuraWedding 说了什么:
Helpful customer support
Made a mistake in my policy and only realised once I had submitted and paid. Simon quickly rectified the incorrect details for me and all is fine
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受信赖的顾客
经 Feefo 确认
2 years ago
Easy to set up
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受信赖的顾客
经 Feefo 确认
2 years ago
Very easy to deal with
Very easy to deal with stress free
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MW
Mr Graham Wren
经 Feefo 确认
London
2 years ago
Mr Graham Wren 就 InsuraWedding 说了什么:
Good website, nice price
Easy to use website, with a good price for the policy. Hopefully I won't have to make a claim but this gives me peace of mind.
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MT
Miss Denise Tiplady
经 Feefo 确认
2 years ago
Miss Denise Tiplady 就 InsuraWedding 说了什么:
Good price
Very easy to do
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受信赖的顾客
经 Feefo 确认
2 years ago
Very easy, well priced
Marketing Assistant
InsuraWedding
2 years ago
We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
