Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
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MH
Mr Suzanne Hilton
经 Feefo 确认
Burnley
3 years ago
Mr Suzanne Hilton 就 InsuraWedding 说了什么:
Waste of money
Minutes after completing you sent me the certificate with errors on I emailed back to see if we could rectify and it been a week since had no reply
Marketing Assistant
InsuraWedding
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. Please accept our apologies for not getting this corrected the first time around and for the inconvenience caused by having to contact us to get this resolved.
Our customer service team has tried to contact you at the phone number on your policy to resolve this, and our representative has left you a voicemail. If you could email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened, or you can give us a call 01483 806 680.
Thank you very much.
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受信赖的顾客
经 Feefo 确认
3 years ago
Met all our needs
Very explanatory website with all options that we needed b
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受信赖的顾客
经 Feefo 确认
3 years ago
Really easy and straight forward purchase.
Really easy and straight forward purchase.
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MG
Mr William Gilbert
经 Feefo 确认
3 years ago
Mr William Gilbert 就 InsuraWedding 说了什么:
So far so good. Only a problem paying on the website that led me to pay over te phone was a slight bigger. But the staff were friendly, courteous and helpful.
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MC
Miss Kristina Cogswell
经 Feefo 确认
3 years ago
Miss Kristina Cogswell 就 InsuraWedding 说了什么:
I, Kristina Cogswell, filled out the form and purchased the insurance and put my partners name (a man) in the 2nd participant section. My email address, my number, my name for contact purposes. Yet...
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Marketing Assistant
InsuraWedding
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
