MOL Learn is a training provider of qualifications in HR, Learning and Development, Management and Leadership and Property.
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过去一年内的 条评价
MOL 不再是 Feefo 的活跃客户
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受信赖的顾客
经 Feefo 确认
6 years ago
How it should be!
Very genuine and helpful. No long waiting times, friendly and quick customer service, just how it should be!
Natalie
MOL
6 years ago
Thank your for your 5 star rating. Good luck with your course!
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受信赖的顾客
经 Feefo 确认
6 years ago
Amazing Norman, great Ellen.
Norman has been very helpful and very kind. He understands exactly what is needed and has a lot of insight. He seems very dedicated to his job and very dedicated to his customers especially me. He...
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Natalie
MOL
6 years ago
Thank you for taking the time out to give MOL a 5 star rating and also for you lovely comments about Norman and Ellen. We really appreciate this and are glad you feel reassured about the studying with us :-)
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受信赖的顾客
经 Feefo 确认
6 years ago
Because there is an option for online/workshop learning.John was really helpful whereas other companies seemed to be pushy and were treating my query as a sale. John spoke/emailed me detailed...
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Natalie
MOL
6 years ago
Thank you for taking the time out to leave this feedback for us. We really appreciate your comments about our advisor John and we wish you the best of luck in your studies with us!
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受信赖的顾客
经 Feefo 确认
6 years ago
I was impressed with the detailed answers that the qualifications advisor Norman was able to provide in answer to my questions and liked the flexibility that the online learning option offers.
Natalie
MOL
6 years ago
Thank you for your 5 star rating and feedback about our advisor Norman. We hope you enjoy the online interactive sessions.
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MF
Megan Fields
经 Feefo 确认
6 years ago
Megan Fields 就 MOL 说了什么:
Brilliant
Professional service with super friendly staff like John who has helped me all he could throughout the process
Natalie
MOL
6 years ago
Thank you the feedback Megan, we'll certainly pass this onto John. Good luck with your programme :-)
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JR
Josh Rowland
经 Feefo 确认
London
6 years ago
Josh Rowland 就 MOL 说了什么:
Amazing! 5 Star’s!
John Richard Culshaw was amazing from the very get go. As soon as I enquired he was on hand with everything I needed to know and managed my expectation. I’m now enrolled on the course and took my...
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Natalie
MOL
6 years ago
Thank you for this feedback Josh, we really appreciate your comments and are pleased you enjoyed the webinar with Lynn. Thank you for the lovely feedback about John too which I'm sure he will be delighted to receive. The best of luck with the rest of your programme Josh!
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LW
Lindsay Whitehead
经 Feefo 确认
6 years ago
Lindsay Whitehead 就 MOL 说了什么:
Prompt and Efficient Service
Prompt and efficient service, extensive knowledge of learning options to aid a decision as to which level course to take with no pressure felt to simply choose the most expensive option. Norman was...
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Natalie
MOL
6 years ago
Thank you for this feedback Lindsay, we''ll ensure Norman receives this. Good luck with your course!
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AA
Ahmed Abdou
经 Feefo 确认
Dubai
6 years ago
Ahmed Abdou 就 MOL 说了什么:
Excellent
they provide great support with follow up emails
Natalie
MOL
6 years ago
Thank you for leaving this feedback Ahmed, we appreciate your comments and hope you enjoy your studies with us.
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受信赖的顾客
经 Feefo 确认
6 years ago
Exceptional Customer Service!
Great communication! John was incredibly helpful in answering all of my queries and responded really quickly after my initial contact.
The course was being promoted at a reduced cost which was an...
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Natalie
MOL
6 years ago
Thank you for providing this feedback. We really appreciate you taking the time out to leave this for us. Thank you for the lovely comments about John too which I'm sure he will be delighted to receive. We look forward to welcoming you onto the programme with us.
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SB
Shaun Burdett
经 Feefo 确认
6 years ago
Shaun Burdett 就 MOL 说了什么:
Rosalie is a very helpful. Finance department took 3 days to process my payment. It has taken mol 5 working days to send me my course manuals. Call advisor cut me of and was quite abrupt. Not worth...
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Natalie
MOL
6 years ago
Hi Shaun, we have sent through your access now and apologise for the delay. This is not the experience we wanted you to have, and hope this does not affect the rest of your studies with us.
SB
Shaun Burdett
6 years ago
Thanks Natalie for your prompt response, i appreciate your help in addressing the above concerns.