The service I received was really disappointing. I am in the process of changing my insurance provider.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Naidoo, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
产品评价
购买日期：10/05/2018
0
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Trusted Customer
Durban
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
Friendly, customer service satisfaction very helpful and well explained
Reading a policy over the phone is tedious, not always audible and monotonous. There needs to be a feedback on clarity and satisfaction of policy provided with paperwork. I still do not have clarity...
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The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Bayman,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we have not sent out any communication regarding your policy and we will make sure that a consultant calls and sends you the policy documents. We appreciate your business.
产品评价
购买日期：25/10/2018
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Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
I'm truly happy with the service
产品评价
购买日期：07/03/2018
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Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
very bad dont keep in contact with client
产品评价
购买日期：21/07/2018
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Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
They respond fast when i called them and solv my problem
产品评价
购买日期：07/05/2018
0
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Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
Unfortunately, I'm still waiting for the policy documents and it's more than 6 months now
