Hi Mr. Poggenpoel,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We appreciate your business.
产品评价
购买日期：07/10/2018
0
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TC
Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
Changed my bank account information for the debit order. Was efficiently assisted and changed.
I am not happy at all cause i couldn't get assistance with my blood test since am staying in Matatiele i ended up cancelling my life cover cause it only cover for accidental death so my kids wont get...
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The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mohooma, thank you for taking your time and providing us with feedback. We will get a consultant to get in touch with you and assist further.
I have requested numerous times how do I add Beneficiaries to my Iwyze Life Policy.
I still have not done it?
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms De Klerk , thank you for your feedback and we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. We will make sure that a consultant calls you to assist with adding your beneficiaries.
产品评价
购买日期：23/11/2018
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TC
Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
They must keep on checking their loyal customer..... And give rewards to loyal customer so that it can be a motivation
产品评价
购买日期：06/09/2018
0
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TC
Trusted Customer
6 years ago
Trusted Customer 就 Old Mutual iWYZE 说了什么:
i never receive my updated documents after not having time to got for test , i ask to do test at work , then said will do it but didnt , not suree if im coverd or not , but money deducted every month
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Maribe, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
产品评价
购买日期：07/09/2018
0
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受信赖的顾客
6 years ago
Very professional and friendly
产品评价
购买日期：13/08/2018
0
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受信赖的顾客
6 years ago
To improve on checking up on their policy holders see if there’s any changes to be made regular follow ups would be advantageous
