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Hobbs 点评 | https://www.feefo.com/reviews/hobbs 的客户服务点评 | Feefo

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MRS JACQUELINE ATKINS

4 years ago

购买日期：15/04/2021

MRS JACQUELINE ATKINS 就 Hobbs 说了什么:

Excellent service - thank you

Excellent from the moment I walked into the shop to place the order. Also the online service was easy to use and communication was thorough

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. We hope to see you soon!

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受信赖的顾客

4 years ago

购买日期：14/04/2021

Lovely shoes, slow service

Service was very slow which was probably due to staff shortages which is the reason for me giving 4 stars instead of 5. I bought the Jemma Ballerina shoes in chalk white and they are beautiful -...

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Sarah Hocking

Hobbs

3 years ago

Hello there, Thank you for taking the time to provide us with your feedback. I am sorry to hear you recent experience of our customer service was slow, this isn't our usual level of service as we do like to respond to customers promptly. However, I am pleased to hear our products were perfect for you!. The Jemma Ballerina shoes are an timeless addition to anyone's wardrobe. We do try our very best to deliver great products with excellent service. We do have some promotions coming up do keep an eye on our website for more information!Many thanks Sarah

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受信赖的顾客

4 years ago

购买日期：13/04/2021

Lovely tops. I have them in various colours

Very pleased with the prompt service

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm so glad to hear you love our tops! I own a few and love the comfortable yet stylish fit! We hope to see you again soon. Stay safe!

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受信赖的顾客

4 years ago

购买日期：15/04/2021

Lovely top

Excellent service

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm glad to hear you love your new top! We hope to see you soon.

产品评价

MRS PATRICIA GRANT

Larbert, Falkirk.

4 years ago

购买日期：13/04/2021

MRS PATRICIA GRANT 就 Hobbs 说了什么:

Efficient and prompt service

Excellent service from point of ordering and having to return 2 of the items as not suitable. Money was refunded within 8 days. Prompt and efficient service.

产品评价

受信赖的顾客

4 years ago

购买日期：14/04/2021

Disappointed

Delivery could have been quicker.

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Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your Nadia dress. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you are able to receive a swift refund and have find an alternative item. Kind regards.

受信赖的顾客

4 years ago

购买日期：19/04/2021

Quick despatch,

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm glad to hear your items arrived quickly once sent out, and I hope you love your new clothes! Take care and have a lovely day.

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MRS WENDY JENNIFER BROWN

Wimborne Dorset

4 years ago

购买日期：17/04/2021

MRS WENDY JENNIFER BROWN 就 Hobbs 说了什么:

Excellant service - informing of slight delay

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our service. Kind Regards,

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受信赖的顾客

4 years ago

购买日期：14/04/2021

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Nice Dress, Value for money

Love Hobbs but online shopping no longer suitable for Irish customers, the high postage makes the VAT high. Overall received loads of compliments from the dress could give review 5 if not for postage...

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Makayla Sher

Hobbs

3 years ago

Hello there Thank you for your review. I am pleased that your dress has gotten a lot of compliments and it is very beautiful and suited for you. I do apologise for the high charge on postage which affects the VAT. We appreciate the feedback. Kind regards,

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MRS VIRIGINA CANDY

4 years ago

购买日期：19/04/2021

MRS VIRIGINA CANDY 就 Hobbs 说了什么:

Excellent service and a lovely dress

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and I'm also glad you love your new dress - I bet it looks amazing! Take care and stay safe.

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关于Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Hobbs 点评

FREYA FASCINATOR该产^品的更^多点^评 (16)浏览产品网站Love the item. Finishes off my outfit perfectly.

JEMMA BALLERINA该产^品的更^多点^评 (22,234)浏览产品网站Lovely shoes, perfect for the summer. The chalk white is a beautiful soft colour, not as harsh as normal white - beautiful

SONYA TOP该产^品的更^多点^评 (32)浏览产品网站I have several of these tops already. They look good, wash beautifully and stay looking smart. They are a very nice material. They are very versatile for a spring or summer wardrobe.

SONYA TOP该产^品的更^多点^评 (9)浏览产品网站I love these tops and already have several.

STRIPED SONYA TOP该产^品的更^多点^评 (22,234)浏览产品网站The top is made of a lovely fabric with a slight stretch and fits perfectly. The deep navy colour won’t fade.

SILK ROSABELLE DRESS该产^品的更^多点^评 (8)浏览产品网站Lovely dress , beautiful quality but too long and I am tall 5’9.

CARLY DRESS该产^品的更^多点^评 (22,234)浏览产品网站Beautiful dress, excellent quality. Didn’t look good on me but will certainly look good on others, I’m sure!

TILDA COAT该产^品的更^多点^评 (2)浏览产品网站Excellent quality coat, just love it and have worn already with jeans and jumper. Smart but casual, makes you feel good!

KIRA DRESS该产^品的更^多点^评 (5)浏览产品网站Colour was too bright thought it was pale lemon, did not fit around armholes, have returned

NADIA DRESS该产^品的更^多点^评 (22,234)浏览产品网站This dress was too long on me and too full at the front, have returned it

KATRINA SANDAL该产^品的更^多点^评 (12)浏览产品网站Very comfy elegant sandals

LEONA DRESS该产^品的更^多点^评 (5)浏览产品网站Perfect fit. Can't wait to wear it

TYRA DRESS该产^品的更^多点^评 (10)浏览产品网站Nice Dress very light material and loads of compliments from it

PETITE CARLA DRESS该产^品的更^多点^评 (2)浏览产品网站Perfect fit and nice material

PETITE CARLA DRESS该产^品的更^多点^评 (5)浏览产品网站Lovely dress and a perfect fit

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？