High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.
服务
4.6
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60
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78
过去一年内的 条评价
显示全部211条点评
MA
Marion
经 Feefo 确认
4 months ago
Marion 就 High Risk Voyager 说了什么:
Excellent
Easy to get hold of and very responsive
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受信赖的顾客
经 Feefo 确认
4 months ago
Helpful and professional
Very helpful and professional service, staff were very knowledgeable and gave clear information and timescales.
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DO
Donna
经 Feefo 确认
4 months ago
Donna 就 High Risk Voyager 说了什么:
Brilliant customer service!
The customer service we received was brilliant. We were struggling to find insurance for the country we were going to so we could attend my nephews wedding. However, the company were so helpful and...
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CA
Calogera
经 Feefo 确认
4 months ago
0
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JU
Julia
经 Feefo 确认
5 months ago
0
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SI
Simon
经 Feefo 确认
5 months ago
0
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SA
Sally
经 Feefo 确认
GBR
5 months ago
Sally 就 High Risk Voyager 说了什么:
Will use again
1st class
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受信赖的顾客
经 Feefo 确认
5 months ago
Exception
Great service
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受信赖的顾客
经 Feefo 确认
6 months ago
Good luck getting in touch with them for a claim
tried to get in touch by phone which passes you back to the portal which then passes you to the policy wording that then gives you E-Mail addresses that don't exist.
Marketing Assistant
High Risk Voyager
6 months ago
Dear Shaun,
Thank you for your feedback. We are sorry to hear you feel you didn’t have a positive experience on this occasion.
For High Risk Voyager policies, non-emergency medical and non-medical claims are handled by our nominated claims handler, Gallagher Bassett. Their contact details can be found on page 3 of the policy wording, and are also available here:
https://www.highriskvoyager.com/useful-links/make-a-claim/
Following the brief phone call with our customer service representative, we understand that the matter has now been resolved with the claims handler, and we’re pleased that this has now been sorted for you.
Yours Sincerely,
The High Risk Voyager Team
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LE
Levy
经 Feefo 确认
7 months ago
Levy 就 High Risk Voyager 说了什么:
Underwriter - Gallagher Bassett
While High Risk Voyager are great please be careful as they use Gallagher Bassett as their underwriter. Trying to get them to pay a claim is almost impossible. I eventually had to contact them daily...