Always very helpful. We will book walking holidays with Headwater again
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受信赖的顾客
经 Feefo 确认
10 years ago
Casa Carascal
Very helpful.
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受信赖的顾客
经 Feefo 确认
10 years ago
ab
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受信赖的顾客
经 Feefo 确认
10 years ago
personal comments
Generally no complaints-prompt and pleasant
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受信赖的顾客
经 Feefo 确认
10 years ago
Outstanding finca. Comfortable, relaxed ambience, lovely food and very friendly and helpful staff. It was everything and more than I expected.
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受信赖的顾客
经 Feefo 确认
10 years ago
I gave a full review just aftyer returning: are you saying that you ignored that!!!
pp
Lisa
Headwater
10 years ago
Dear Valued Customer,
Thank you for your feedback, please let me reassure you the original feedback you provided via our in house customer service questionnaire and additional email have been received, logged and all points acted upon as per my response to you via email.
In addition to our in house customer reviews, we are now working with Feefo. This provides our customers a second opportunity to review their holiday via an independent third party review site. As this is a new venture for us, we have asked our customers who travelled this year to complete this questionnaire independently from our feedback questionnaire. In future, we will be including the link at the end of our in house questionnaire. I am sorry for any confusion this additional feefo feedback request may have caused.
We would like to thank you for travelling with Headwater this summer and look forward to welcoming you on another of our holidays in the future.
Yours sincerely,
Lisa
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受信赖的顾客
经 Feefo 确认
10 years ago
Headwater holidayz
Great holidays, well-chosen routes, hotels and always great food and wine. Headwater Reps are helpful and knowledgeable.
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PH
Phil
经 Feefo 确认
10 years ago
Phil 就 Headwater 说了什么:
Skiing in Leutasch
Have been cross-country ski-ing with Headwater every year for more than 10 years now. Been to Leutasch several times. Hotel is comfortable, food is good. We've never had a bad holiday with them.
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MW
Mrs S Walker
经 Feefo 确认
10 years ago
Mrs S Walker 就 Headwater 说了什么:
Excellent walking holiday
Very helpful brochure and helpful sales team. We have already recommended the service to other family members and will book another holiday ourselves.
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LI
Lin
经 Feefo 确认
10 years ago
Lin 就 Headwater 说了什么:
Wonderful walking and fine food
The office staff are very knowledgeable and easily dealt with our needs - different flight and car upgrade.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
