Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Giltedge评论

显示全部694条点评

Katy Chadwell

经 Feefo 确认

Austin, Texas

7 years ago

Katy Chadwell 就 Giltedge 说了什么:

Thoughtful and prompt safari planning

I enjoyed working with Robyn and Tamsin on putting together a fairly last minute trip to South Africa. They were attentive to my questions and able to listen to our wishes to create a great itinerary...

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Katy,

We're wishing you a wonderful FAM trip! It's going to be amazing! We're also so happy that you had a great experience with Robyn and Tamsin.

Chat soon,

Your Giltedge team

购买日期：15/02/2019

Susanne Åström

经 Feefo 确认

7 years ago

Susanne Åström 就 Giltedge 说了什么:

Snabba och bra service, bra priser

Mareike @ Giltedge Africa

Giltedge

7 years ago

Tack så mycket Susanne!

购买日期：15/02/2019

受信赖的顾客

经 Feefo 确认

7 years ago

Excellent and attentive service.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you! We value your feedback.

购买日期：05/02/2019

受信赖的顾客

经 Feefo 确认

7 years ago

Great service and attention to detail!

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you so much!

购买日期：30/01/2019

Angela Musso

经 Feefo 确认

New York City

7 years ago

Angela Musso 就 Giltedge 说了什么:

Flawless planning!

Gilt Edge Africa offers a very high level of expertise and wonderful planning, with special consideration to the clients' travel preferences. The Gilt Edge advisors respond in a timely manner and I...

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Angela, thanks for your thorough and wonderful feedback! We love planning trips to Africa for your clients and take very special care of them once they're "on the ground". Also, we're thrilled that you enjoy our visual itineraries. We find it's important to create these documents beautifully because it adds an extra element to a client's trip.

Thank you for placing your confidence in Giltedge Africa!

Have a lovely day further,

Sean, Murray & the rest of the team

购买日期：04/02/2019

受信赖的顾客

经 Feefo 确认

7 years ago

5 Star Service all the way!

FABULOUS PLANNER, FABULOUS COMPANY SERVICE LOVE THE PAYMENT LINK THAT MAKES IT SO EASY! THANK YOU!!!! ~Beryl

Mareike @ Giltedge Africa

Giltedge

7 years ago

THANK YOU, thank you, thank you! We're blown away by your review. And we really appreciate it!

购买日期：01/02/2019

Michael Kroeker

经 Feefo 确认

7 years ago

Michael Kroeker 就 Giltedge 说了什么:

Private Johannesburg Tour

Excellent service, prompt responses from Robyn even though there was a 12+ hour time change. Wouldn’t hesitate to use Giltedge again.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Michael, as we're based in Cape Town, South Africa, it's always our priority to make our communication as effective and efficient as possible. We're happy that you found our service timeous and that you would use Giltedge Africa on your next trip again!

Thanks for your great review,

Your Giltedge team

购买日期：25/01/2019

Katherine Ballantyne

经 Feefo 确认

7 years ago

Katherine Ballantyne 就 Giltedge 说了什么:

Excellent

Nothing but the best! They go the extra mile for their customers

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you Katherine ~ we greatly appreciate your positive review!

购买日期：30/01/2019

Pamela Small

经 Feefo 确认

7 years ago

Pamela Small 就 Giltedge 说了什么:

It is always a pleasure to work with Giltedge Africa. They provide wonderful ideas, excellent service and are quick to respond.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear Pamela,

Thanks for your lovely review! We are so thrilled that you enjoyed the trip itinerary that Paula created for you and your clients. It's also good to know that you were satisfied with our response rate.

Wishing you a stunning trip to Africa!

Your Giltedge Africa team

购买日期：23/01/2019

Doug DeGroote

经 Feefo 确认

7 years ago

Doug DeGroote 就 Giltedge 说了什么:

Great Job

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you, Doug!

购买日期：24/01/2019

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Giltedge 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？