Gigaclears network speeds are excellent, the up time can be very hit and miss, and the customer service is a bit hit and miss depending on who you speak to.
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受信赖的顾客
4 years ago
Endless faults keep occurring
Unfortunately the internet provided is very unreliable, faults should not keep happening it seems when ever I’ve something important to deal with this internet let’s me down !!!
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受信赖的顾客
4 years ago
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Faster than a speeding bullet
It seemed to take forever to build their infrastructure but when the Gigaclear fibre finally arrived it was life-changing. My speed increased from 10 Mbps to almost 950 Mbps for both uploads and...
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Trusted Customer
WR6 5AX
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Out performs any one else by a long way.
It,s spot, dose what it says
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Failures of Service
Too many failures of service - speeds below the speed paid for
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受信赖的顾客
4 years ago
Product ok. Awful customer service
Customer service is very slow. When you email you don't get a reply. When I called to sort out a billing error I was promised it would be adjusted the following month - it wasn't
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Steve Tosh
4 years ago
Steve Tosh 就 Gigaclear Limited 说了什么:
Focus on customer service not on profit
I am 7 months into a complaint into poor WiFi reception and damage that their contractor caused to my driveway that they said they would resolve. I am now on the fourth member of staff and manager...
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受信赖的顾客
4 years ago
Very good quality can now watch without Buffering
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Appalling, obtuse admin at gigaclear. Avoid at all costs
The product is ok, although can be intermittent. Gigaclear's installation and admin are notoriously poor. The installation crews are often done incorrectly, no doubt poorly paid.
Worse, the admin...