Great service, and when the occasional problem arises, we are kept informed. Servicing generally takes place overnight minimising disruption - outages are very rare! Also the have a problem- solving...
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Trusted Customer
Berkshire
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Excellent Service Helpful Staff
Excellent service, does what it says on the packet, and helpful staff, particularly if there is an outage.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Do the right thing, Gigaclear. Give a damn about your customers.
If your service goes down for an extended period (a week!) - then don't make customers pay for it!!! It's not rocket science. You reimbursed me - but only after a couple of months and three...
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受信赖的顾客
4 years ago
Broadband
Excellent customer service
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Trusted Customer
West Berkshire
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Slightly dodgy start, but excellent now.
In the early days there were quite a few outages, though most of them warned beforehand. But nowadays, very few, and it is an excellent service. Very pleased, as long as this standard is maintained.
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受信赖的顾客
4 years ago
Terrific level of service and great speeds.
Always working and terrific speeds both down;oad and upload. We have 300mbps.
In some 4 years the service has gone down twice due to someone digging through the cable. Within 15 minutes you get a...
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
If you want a decent broadband provider don't bother with this comoany!
Wish I'd never bothered signing up with this company.Hassle from the start.Customer service completely useless.They make promises they never keep.will be glad when my contract ends.
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Trusted Customer
Gloucestershire
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Great service & reliability
Recommended
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受信赖的顾客
4 years ago
Still with gigaclear
Been with gigaclear 5 years now and updated my modem this time. The customer service has definitely got better than 5 years ago when I wasn’t then to impressed. Would recommend to anyone now