The service is brilliant, very rare to have any break in WiFi at all.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Generally a good service
They notify users when the system is going to be off due to maintenance which is useful but very occasionally the service does degrade or go off with no notice.
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受信赖的顾客
4 years ago
I really don't know to what this question refers. I have had no experience of dealing with Gigaclear recently, apart from them providing the usual broadband.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Network outage
There have been several outages in the past year which have been very inconvenient.
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受信赖的顾客
4 years ago
Great technology, chaotic organisation.
It took us almost a year to get connected as their sales and installation service was chaotic. Fortunately we found someone with influence who persuaded them that their cable ran right past our front...
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Trusted Customer
Whelford
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
We've not had problem, but when there has been an outage it has been fixed
Been o.k
, outages fixed on time good. I would recommend Gigaclear.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Fast but often unreliable
The speed is great. At least one a month the service stops and can be for several hrs at a time.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Good, reliable but pricey
Excellent speed and reliability. Pricey though.
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Trusted Customer
Sevenoaks
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
good service quick repairs if something is wrong
good service quick repairs if something is wrong
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Michael Hogg
4 years ago
Michael Hogg 就 Gigaclear Limited 说了什么:
Worst experience ever
Respond to e-mails, call back when you say you will, update tickets and allow us to read them, provide service credits as agreed, stop accidentally deleting cases, stop having your customers repeat...