Customer service abysmal though when I finally got connected it works
Customer service was awful - our POT had been incorrectly positioned in the road so that needed moving before we could be connected, which took months to organise - I spoke to numerous Gigaclear...
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Chris Butler
Saul
4 years ago
Chris Butler 就 Gigaclear Limited 说了什么:
Good customer service. Very reliable
Very reliable. Linksys mesh good once loaded with latest software. Good customer service
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EG
Edward Grant
Great Sampford
4 years ago
Edward Grant 就 Gigaclear Limited 说了什么:
Very fast and reliable service with two easily configurable router.
Yes, I would recommend them to others. The Internet connection to this house has been very fast and continuous for the year that we have been on fibre. The breaks in service have been planned ones...
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Martin Parker
4 years ago
Martin Parker 就 Gigaclear Limited 说了什么:
GREAT SERVICE, GREAT PRICE
Excellent service, the engineers arrived on time and installed the fibre optics with minimum disruption. The service is superfast, stable and reliable,
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Very quick resoultion
Your engineer was excellent - the issue was an accidential disconnection in the main exchange box and we were back on line within 15 minutes
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Trusted Customer
coddington
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Polite and friendly phone feedback but a few outages
Always polite and friendly phone service if there is a problem with no waiting and a real peerson. had a few outages - one very long which was a nuisance. Also quiyte expensive.
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受信赖的顾客
4 years ago
Not the bright super-fast future technology that I was expecting!
Regularly check speed test to find I am getting nowhere near the advertised download speed while upload remains constant.
Apart from when downloading very large files I don’t notice much difference...
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受信赖的顾客
4 years ago
disappointed
we have intermittent broadband from gigaclear - the nodes don't reach very far .. the customer service department is not very helpful