Appealing customer service even at the highest levels.15 unanswered e mails and calls no apologies for poor service
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Great Broadband poor support
Hard to reach support. Job done in house but messy. The broadband works wonder.
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受信赖的顾客
4 years ago
fast speeds. only gone down for one day recently!
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受信赖的顾客
4 years ago
Best deals are for newcustomers only.
best deals are limited to new subscribers.. while those that have been contributing since the beginning have to negotiate with "managers" for the best deal.
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TC
Trusted Customer
Near Reading, Berks
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Fantastic service once you get the actual install completed
The initial install was about a year behind projected schedules but when I then requested to be connected all went smoothly and it was done quickly. The service has been uninterrupted since I had it...
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受信赖的顾客
4 years ago
Super fast and reliable
connection was almost instant from the start any problems which have been very few email to keep you informed service and speed great after very slow land line service could not be more pleased.
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受信赖的顾客
4 years ago
The equipment and fibre network all work very well. Our installation needed 3 visits before a successful completion due to various issues.
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受信赖的顾客
4 years ago
if something works without any problems and little effort from me, what could be better!