On the whole its a good service . some days a little weak and needs a better router in our property
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RM
Rebecca Martin
4 years ago
Rebecca Martin 就 Gigaclear Limited 说了什么:
Declining customer service
The customer service has got worse over the past 18 months.
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
reliable internet. good speed
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受信赖的顾客
4 years ago
The installation is not acceptable.....and as a result, the cable got damaged on routine garden maintenance. A temporary line has been put in but this was now a couple of months ago and still waiting...
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Expectations high, sadly not as good as it could be
If you would like an honest appraisal as to why I chose three stars
The 200 meg is not anywhere like promised
The actual internet drops out quite frequently
The internal signal is poor and although...
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受信赖的顾客
4 years ago
Router rubbish and when fitted there was no help as we had to employ an individual company to install boosters to make the WiFi worth having.
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
contract renewal discount
My contract was up for renewal and I managed to agree a discount with Gigaclear. Great service.
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WP
William Perkins
4 years ago
William Perkins 就 Gigaclear Limited 说了什么:
Very good reliable service. Been with gigaclear for almost a year and no problems to date.
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受信赖的顾客
4 years ago
poor customer service.
It took you 6months to complete 1st connection
You did not supply a correct cable until i complained as to the speed og connection.
You have not given me the options to renew/change my account /
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
they are very good and best thing they keep us infotmrd ehrn there is a breakdown and advise us throughout the work being repaired and then when it it back up abd running keep up the good work
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