When we had an unplanned outage recently, due to high winds etc. We then couldn't get our internet back up and running for a couple of days, which is a major disaster as we work from home. ...
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Trusted Customer
Stapleford Abbotts
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Poor bandwidth&wifi are the weak links, not good value at £49/month
Improve the bandwidth and wifi so the “high speed broadband” stops dropping out, you are only as good as the weakest link in the chain. £49 is not good value for unreliable connection
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RF
Robert Fu
4 years ago
Robert Fu 就 Gigaclear Limited 说了什么:
Reliable fast service
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受信赖的顾客
4 years ago
Helpful advice for new contract from Customer Loyalty Advisor.
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受信赖的顾客
4 years ago
Improvement on bt landline we previously used but not perfect
Several outages. fe occaisions when unable to stream films because screen froze
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受信赖的顾客
4 years ago
Provide better information when things go wrong
Generally a good service, but when things go wrong / service gets interrupted, they need to provide better information as to the problem, when it is likely to get fixed etc. They must realise that...
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Very Very happy, I would never ever go back to BT
Very good dependable service. Even when it (rarely) goes wrong customer service is fast and effective. Light years ahead of BT
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受信赖的顾客
4 years ago
Excellent service
Mended broken cable without any fuss, and very quickly
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受信赖的顾客
4 years ago
Fast & reliable service - customer service/issue resolution must be better
I am subscribed to the 900mbps service and the speeds are generally in line with that. Service is good and downtime is minimal - planned maintenance is during late night hours to minimise disruption....
