A good service delivered well. Your are kept informed if they are working on it or the service may drop out. Leaves bt for dead.
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CB
Christopher Belton
Wimbish, Saffron Walden
4 years ago
Christopher Belton 就 Gigaclear Limited 说了什么:
Installation was excellent. Clean, tidy and on time.
Service is good. Speeds are fine.
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PY
Paul Young
Silverstone
4 years ago
Paul Young 就 Gigaclear Limited 说了什么:
Fast and consistent service. Installation hiccups and mediocre support.
A tricky one to give a full picture with just one rating and I'd be doing potential customers a disservice if I didn't explain why I marked it as I have. So, I'll break down my experience below.
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
A shambles at the start, but worth the hassle in the end
Actually getting Gigaclear was a complete shambles - it took the best part of a year from order to installation (and remember, they won't let you order unless their network is "ready") - but once...
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受信赖的顾客
4 years ago
Their warning system for planned outages is Great, though it would be very useful if when such outage is Not planned they had a sms system to let us know when the service will be correct and...
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
No issues that require help desk and clear communications
The service gives no problems and line speed is fast
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受信赖的顾客
4 years ago
After years of poor BT customer service it’s a tonic to be told about faults or outages without having to call the privider
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Responsive Service
Excellent call, clear description of the services offered and speedy execution
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受信赖的顾客
4 years ago
Fixed all issues, now works perfect
Despite the fact that on the first month we had outages every day, when the issue was fixed, the service is amazing.
Also sorted the bills for us.