Gigaclear Limited 点评

Fixed a fault in the system quicker and given better information about what the problem was, how it was being addressed and when it was likely to be ficed.

I have a Genesis router which runs WPA/WPA2 (TKIP). My security consider this to be weak and should be at least WPA2(AES) or WPA3. I was instructed to update the system myself. This however was not...

I would recommend them , with some caveats. We have more dropouts than I would expect and as we have Voipfone as well this means no internet or phone. However , they nearly always explain the...

No problem at all. Good service leveld

My experience of outages has been appalling. Left for days over the SLA with no broadband which means I have no mobile signal as I have to use WiFi while my elderly mum was poorly. I know they have...

It is impossible to speak to a customer service manager . The original install was at fault the wrong equipment was sent . No one was qualified to dig the trench . You name it we’ve heard it . Again...

Timely invoicing. Problem resolution - hardly ever needed though! Service special offers from time to time.

Fibre to our house is excellent. But Gigaclear’s router in the house is extremely poor at delivering wi-fi around the house. Need a better router/home hub.

Since moving to Gigaclear from TalkTalk I haven't had any broadband issues at all. TalkTalk used to regularly cut out or be really really slow but Gigaclear service has been outstanding. They also...

Gave clear helpful advice