Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Getsafe 点评

http://hellogetsafe.com

Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.

服务

过去一年内的条评价

显示全部799条点评

受信赖的顾客

3 years ago

e.mail from getsafe said I would get 10% discount on my house & contents insurance premium but this was not applied on my renewal

Ulrika Röhman

Getsafe

2 years ago

Hey there, Thank you for your review! If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, James

Andrew

Liverpool

3 years ago

Andrew 就 Getsafe 说了什么:

Reminded when insurance was due at to do nothing but pay,perfect

Perfect did nothing but pay

Ulrika Röhman

Getsafe

2 years ago

Hey Andrew, We’re thrilled to hear that you’re having a positive experience, thank you! Stay safe, James

受信赖的顾客

3 years ago

Good

Gave a discount for being a loyal customer. That is really nice

Ulrika Röhman

Getsafe

2 years ago

Hey there, Thanks for the great feedback, we’re glad you’re happy with us! Stay safe, Oliver

paul

3 years ago

paul 就 Getsafe 说了什么:

Nope response re my email query

Ulrika Röhman

Getsafe

2 years ago

Hey Paul, Thanks for your feedback and your patience. If I understand your review correctly, you haven’t received a response from us, which we very much regret. Feel free to get in touch with us via feedback-uk@hellogetsafe.com, so we can talk to you directly about your experience. Stay safe, Oliver

JULIE

3 years ago

JULIE 就 Getsafe 说了什么:

careful

auto renewed even though instructed not to do so

Ulrika Röhman

Getsafe

2 years ago

Hey Julie, I'm sorry to hear you are dissatisfied with our service. Our customers can manage their policy's renewal in the Getsafe app at any time. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, Oliver

Garry

3 years ago

Garry 就 Getsafe 说了什么:

No notification of renewal

Ulrika Röhman

Getsafe

2 years ago

Hey Garry, I'm sorry to hear you are dissatisfied with our service. Our customers can manage their policy's renewal in the Getsafe app at any time. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, James

Denise

Chorley

3 years ago

Denise 就 Getsafe 说了什么:

House contents reduced by automatic reduction

The y renewed my policy automatically and gave me areduction

Ulrika Röhman

Getsafe

2 years ago

Hey Denise, Thanks for the great feedback, we’re glad you’re happy with us! Stay safe, James

Joseph

Alloa

3 years ago

Joseph 就 Getsafe 说了什么:

Didnt have to do anything they done it for me

They set it up for me didnt need to do anything first class service

Ulrika Röhman

Getsafe

2 years ago

Hey Joseph, We’re thrilled to hear that you’re having a positive experience, thank you! Stay safe, Oliver

Ian

Darlington

3 years ago

Ian 就 Getsafe 说了什么:

Renewal shortfall!!

Renewal time and didn't charge me the price that was proposed nor confirmed the deduction had been made nor provide the policy documentation. Due refund obtained on request but not a good experience...

Ulrika Röhman

Getsafe

2 years ago

Hey Ian, I'm sorry to hear you are dissatisfied with our service. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, James

David

3 years ago

David 就 Getsafe 说了什么:

Great service

Good service

Ulrika Röhman

Getsafe

2 years ago

Hey David, Thanks for the awesome feedback! Stay safe, James

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