Friendly Planet 点评

When trying to sign up online one evening, it showed only 1 spot available & we needed 2. E-mailed late at night to see if it was possible to sign up for 2. Received a call back early the next...

Eva was great. She understood that I tried to book the prior day to no avail and I couldn't call until the next day during office hours and by then the trip date was closed. She made it happen for...

It was very easy to reserve my trip

This is my 6th or 7th FP trip and booking is very easy.

If unable to reach person who I originally dealt with was helped by others. I was impressed.

great as usual

We received another party's reservation in an email; the names and confirmation codes were not ours. I spent about 30 minutes on the phone straightening this out. No apology and I am hoping, but not...

Very responsive and very willing to accommodate the change in departure city. Staff was very friendly and helpful.

Straightforward

Easy to see exactly what you were purchasing.