I bought an extension to their service plan, because it/they work, and I get good support.
Customer Service
FlashRouters
3 years ago
Thanks for your kind words, Mark! We're glad we're able to assist you!
产品评价
They answered my thecnical question, in a manner that was helpful, friendly, courteous, kind, you know the Boy Scout stuff of long ago.
Customer Service
FlashRouters
3 years ago
Thanks, Mark! We always aim to be as helpful as we can!
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受信赖的顾客
3 years ago
购买日期：20/06/2020
Your representatives are very polite via email, and usually prompt, but after at least seven emails back and forth, my problem is still not been solved. I'm tired of going back and forth with no resol
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FlashRouters Team
FlashRouters
3 years ago
Thanks for lettings us know. Keep in mind that if you find that email support is not getting to a solution quickly enough we do offer Live Chat support as well as one on one remote support where we access your computer via Teamviewer and resolve the issue on the spot. You may be eligible for these depending on your subscription to FlashRouters support!
产品评价
As instructed, my new router is installed as a secondary. The speed on my primary is around 150 mbs. I can't get my Netgear router over 15 mbs. I love in Panama now. I tried every location in the US
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Ease Of Use : 卓越
Performance : 不好
Setup : 不合格
FlashRouters Team
FlashRouters
3 years ago
Keep in mind that newer ExpressVPN firmware builds offer different VPN protocol such as IKEv2 and Lightway for you to try if you ever find the default OpenVPN is not producing the speeds you desire.
Don't know what else I can say. I'm very unhappy with this purchase.
FlashRouters Team
FlashRouters
3 years ago
Very sorry to hear that! We are happy to assist you in trying a different VPN protocol on the router to achieve faster speeds.
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MC
morton charnley
Gran Pacifica, Nicaragua
3 years ago
购买日期：18/06/2020
morton charnley 就 FlashRouters 说了什么:
Bring back pre-configuring the routers for VPNs. My first worked wonderfully until I screwed up a firmware update. Could not send it in for repair from Nicaragua so had to order another one. It came w
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FlashRouters Team
FlashRouters
3 years ago
Apologies for any miscommunications! If you are a previous FlashRouters customer from a while ago you may be used to the difficult manual OpenVPN configuration that we preconfigured onto the routers before shipment. On your most recent purchase these fields were not configured because we developed the FlashRouters Privacy App which does all that configuration automatically. You should have received a guide with your purchase instructing you that you simply need to enter your VPN login and click Connect now!
产品评价
Communications from Nicaragua is too difficult to make it worthwhile.
FlashRouters Team
FlashRouters
3 years ago
Apologies for this issue!
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受信赖的顾客
3 years ago
购买日期：21/06/2020
Great company great product never in my life have had a router that makes the nextdoor neighbor hacker so angry that they threaten
they are going to break in to my house and steal it that's how goo
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Customer Service
FlashRouters
3 years ago
Thank you for the kind words! We look forward to assisting you in the future!
产品评价
Great company great product 👍☺️ keeps hackers and bad people out so your business is private!
Ease Of Use : 极好
Performance : 极好
Setup : 极好
Customer Service
FlashRouters
3 years ago
Glad to hear you're enjoying your router! Privacy and encryption are key at affordable rates!
Great company great product keeps hackers out so your business is private
Customer Service
FlashRouters
3 years ago
Glad you're enjoying the router!
0
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MK
MICHAEL KELLER
3 years ago
购买日期：20/06/2020
MICHAEL KELLER 就 FlashRouters 说了什么:
On tome and on target.
FlashRouters Team
FlashRouters
3 years ago
Thank you for your kind words, Michael!
产品评价
Great value with this plan, especially with TeamViewer sessions.
FlashRouters Team
FlashRouters
3 years ago
Music to our ears!
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受信赖的顾客
3 years ago
购买日期：16/06/2020
Excellent response and service
Customer Service
FlashRouters
3 years ago
Thank you for your kind words. We're glad we were able to assist you!
产品评价
The router is working well
Customer Service
FlashRouters
3 years ago
Music to our ears!
0
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DS
David Sweat
Cheyenne
3 years ago
购买日期：10/06/2020
David Sweat 就 FlashRouters 说了什么:
They were easy to get a hold of and quick to respond.
Customer Service
FlashRouters
3 years ago
We're glad we were able to assist you, David!
0
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受信赖的顾客
3 years ago
购买日期：16/06/2020
Prodotto arrivato in tempi brevi, molto semplice e facile da installare! Servizio impeccabile!
Customer Service
FlashRouters
3 years ago
Thank you for your kind words!
产品评价
Prodotto veramente professionale e funzionale.
Customer Service
FlashRouters
3 years ago
We're glad to hear you're enjoying your WRT3200ACM FlashRouter!
Presa buona ma non pienamente conforme, si stacca un po’ con il peso dell’alimentazione
Customer Service
FlashRouters
3 years ago
Thanks for letting us know!
0
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CS
Concepcion Sinagra
3 years ago
购买日期：03/06/2020
Concepcion Sinagra 就 FlashRouters 说了什么:
respondieron a todas mis dudas
Customer Service
FlashRouters
3 years ago
Glad to be of assistance!
产品评价
buen funcionamiento y es lo que necesitaba
Customer Service
FlashRouters
3 years ago
Glad to hear you're enjoying your router!
funciona bien y la garantia permite probar el producto con tranquilidad con la seguridad de recibir apoyo de la empresa
Customer Service
FlashRouters
3 years ago
Glad to hear! A 1-year Hardware Warranty is included with the purchase of all New and Refurbished FlashRouters.
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受信赖的顾客
3 years ago
购买日期：10/06/2020
Ja hoor, prima. De volgende keer kom ik weer, voor een upgrade of nieuwe apparatuur.
Customer Service
FlashRouters
3 years ago
Thank you for the kind words! We look forward to assisting you in the future!
