Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

OvuSense 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

HH

Holly Haynes

经 Feefo 确认

3 years ago

Holly Haynes 就 OvuSense 说了什么:

Wonderful customer service support!!!

I've always had great experience dealing with the Ovusense support team. They have always replied quickly, answered my questions and fixed problems when needed (they had to send out replacement...

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

MH

Mary Horoszowski

经 Feefo 确认

3 years ago

Mary Horoszowski 就 OvuSense 说了什么:

Florence responded quickly and comprehensively to resolve my issue, and writes with a warm and welcoming tone. Great service!

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

受信赖的顾客

经 Feefo 确认

3 years ago

Great product, great customer service

I’ve used ovucore for a couple of years. Very satisfied. Works well love the app/graph. Great customer service.

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

VM

Vic Moir

经 Feefo 确认

3 years ago

Vic Moir 就 OvuSense 说了什么:

Helpful instructions from customer support

Great directions from Macrine for how to use! Thank you.

Macrine

OvuSense

3 years ago

Hi Vic, Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

CO

Colton

经 Feefo 确认

3 years ago

Colton 就 OvuSense 说了什么:

Over all they did get the issue fixed. However it took a few days. They also told me to do the same thing multiple times after it didn’t work the first time which was dumb. They also told me the...

Caroline

OvuSense

3 years ago

Hi Colton, Thank you for taking the time to leave a review. I'm glad to hear that your issue has been resolved. Please do not hesitate to get in touch if we can be of any further assistance. Kind Regards, Caroline Customer Relations Manager - The OvuSense Team

1

受信赖的顾客

经 Feefo 确认

3 years ago

Reliable service support

Dependable, quick to answer and or resolve questions or concerns. Definitely one of the best customer service teams I've had the pleasure of working with.

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

SJ

Sera Jones

经 Feefo 确认

3 years ago

Sera Jones 就 OvuSense 说了什么:

Always on hand to support, very quick response times

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

受信赖的顾客

经 Feefo 确认

3 years ago

Excellent customer service!

The Ovusense customer service team replied to my query quickly and answered all of my questions.

0

受信赖的顾客

经 Feefo 确认

3 years ago

I emailed OvuSense over a confusion of payment. They got back to me the same day and was very helpful. Nothing seemed to be too much trouble.

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

RK

Robyn Kear

经 Feefo 确认

3 years ago

Robyn Kear 就 OvuSense 说了什么:

I’ve been in contact with customer service for the last few days as I’ve been having trouble with my sensor. They’ve replied very quickly and with helpful information. They seem to go above and...

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0