Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

OvuSense 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

RH

Rachael Hughes

经 Feefo 确认

3 years ago

Rachael Hughes 就 OvuSense 说了什么:

Always very helpful and respond so quickly.

Brilliant, always helpful and very responsive

Macrine

OvuSense

3 years ago

Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.

0

受信赖的顾客

经 Feefo 确认

3 years ago

It worths!

Ovusense has made it so much easier and stress free to record your daily temperature. The data is accurate and easily understand. Recommended to ppl who is trying to conceive or simply want to...

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that you enjoy our product. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

AB

Ashley Bennett

经 Feefo 确认

3 years ago

Ashley Bennett 就 OvuSense 说了什么:

Kate has helped me several times and she is just amazing! Always quick to respond and very helpful! The customer service I received was the main reason I stay with this company.

Kate

OvuSense

3 years ago

Hi Ashley, Thanks so much for taking the time to leave such kind comments! I am so glad that I was able to assist you in a timely manner and provide you with the help you needed. We always try our very best to ensure that our customers are at the centre of everything we do, so to hear that you've had such a positive experience, is amazing. Best wishes, Kate S Customer Support Advisor

0

HW

H Williams

经 Feefo 确认

Devon

3 years ago

H Williams 就 OvuSense 说了什么:

A gamechanger for PCOS and irregular cycles

I was lucky enough to fall pregnant the first month of using the Ovucore sensor and app, after trying for 18 months! I have very irregular cycles due to PCOS so being able to pinpoint my fertile...

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

受信赖的顾客

经 Feefo 确认

3 years ago

Great product and fantastic customer service!

I've had to contact Ovusense customer service a few times for various reasons and each time their response has been prompt and helpful. I wouldn't hesitate to contact them again if I had any...

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

受信赖的顾客

经 Feefo 确认

3 years ago

They were very kind and reassuring. They also said I could reach out again if I have any more questions. This makes me feel like I am being heard and not being a bother.

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

SH

Stephanie Heiser

经 Feefo 确认

3 years ago

Stephanie Heiser 就 OvuSense 说了什么:

Fantastic company

Kate S Helped me within a couple hours of upgrading my plan. This company is seriously amazing. They always respond within a couple hours of emailing a question.I’ve gotten pregnant 3 times with this...

Kate

OvuSense

3 years ago

Hi Stephanie, Thank you so much for taking the time to leave some wonderful feedback! It is always great to hear when a User has had such a positive experience. I'm so glad that OvuSense has been a valuable tool and source of help, along your fertility journey. Here in the OvuSense community, we encourage our Users to share their stories; so to hear that you are already recommending OvuSense to others is amazing. Congratulations on the birth of your son and we look forward to chatting with you again soon. On behalf of the entire Support Team, we wish you every luck with OvuSense this time round! Best wishes, Kate S Customer Support Advisor

0

LG

Lindsey Garth

经 Feefo 确认

3 years ago

Lindsey Garth 就 OvuSense 说了什么:

Very quick and helpful

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

JS

Julia Sauber

经 Feefo 确认

Germany

3 years ago

Julia Sauber 就 OvuSense 说了什么:

Quick help! Everything fine. Thank you :)

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

受信赖的顾客

经 Feefo 确认

3 years ago

Great customer service

Whenever I’ve had a question / problem it’s always been answered quickly. I could be wrong… but I think Kate was my customer service advisor 3 years ago when I first used OvuSense (and fell...

Kate

OvuSense

3 years ago

Thank you for leaving such kind comments! It is always lovely to hear from returning Users and I am so pleased that I have been able to help you again this time round. If you have any further questions, please do reach out again and a member of the friendly Support Team will be happy to help. We look forward to chatting with you again soon. Best wishes, Kate S Customer Support Advisor

0