Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Experience Oz 点评

https://www.experienceoz.com.au/en

极好

We make it extraordinary. Over 3,000 adrenaline pumping, soul-stirring and unforgettable experiences in Australia and NZ.

服务

4.3

162

226

过去一年内的条评价

显示全部18,516条点评

受信赖的顾客

经 Feefo 确认

4 months ago

Fast service delivery and great deals.

Customer Experience

Experience Oz

4 months ago

We’re glad you enjoyed the fast service and great deals, thank you for sharing!

Bill Taylor

经 Feefo 确认

AUS

4 months ago

Bill Taylor 就 Experience Oz 说了什么:

you took my money without checking with the tour operator . Had you done so you would have discovered that the tour was already fully booked . Appalling mismanagement .

Customer Experience

Experience Oz

4 months ago

We’re truly sorry for the inconvenience you experienced. Your feedback is important, and we’ll review our processes to ensure better coordination with operators and clearer communication moving forward. i can see that you have been in touch with our team and they will reach out shortly when they have a resolution for you.

Wasique mohyuddin

经 Feefo 确认

4 months ago

受信赖的顾客

经 Feefo 确认

4 months ago

Not that good

Not much fun in the zoo

Customer Experience

Experience Oz

4 months ago

Thank you for your honest feedback. We’re sorry to hear the experience didn’t meet expectations and appreciate you sharing this with us.

受信赖的顾客

经 Feefo 确认

5 months ago

Great deals and very straightforward transaction. I hope the services we bought will meet our expectations.

Customer Experience

Experience Oz

5 months ago

Thanks for your feedback! We’re glad the process was simple and hope the experiences exceed your expectations. Enjoy your adventure!

Jack Handley

经 Feefo 确认

AUS

5 months ago

Jack Handley 就 Experience Oz 说了什么:

The service was excellent! Booking was easy, and our tickets worked perfectly without any issues. Very smooth experience from start to finish.

Customer Experience

Experience Oz

5 months ago

Thank you for sharing! We’re delighted to hear everything went smoothly and that booking was easy. We look forward to helping you plan your next adventure!

受信赖的顾客

经 Feefo 确认

5 months ago

Ask for a refund as voucher wouldn't work and no one could tell me how to fix it. Did one voucher as a test before getting 4 more as gifts and glad I did thr test so other people didn't have the same...

Customer Experience

Experience Oz

5 months ago

We’re sorry to hear about the frustration with your voucher and appreciate you letting us know. Your feedback helps us improve, and we’ll keep working to make the process smoother for everyone. Thank you for sharing your experience.

受信赖的顾客

经 Feefo 确认

5 months ago

very good experience

Customer Experience

Experience Oz

5 months ago

Thanks for sharing! We’re so glad you had a great experience and hope to see you again soon.

受信赖的顾客

经 Feefo 确认

5 months ago

Easy access

Customer Experience

Experience Oz

5 months ago

Hi, thanks so much for your valuable feedback. We are so happy to see you enjoyed your experience.

Michael Sydenham

经 Feefo 确认

5 months ago

Michael Sydenham 就 Experience Oz 说了什么:

At the ferry's arrival at zoo wharf it was not clear as to how to access the zoo. Were we expected to walk up the hill?

Customer Experience

Experience Oz

5 months ago

Hi Michael! Thanks for letting us know about the confusion. We appreciate your feedback and will work on making directions clearer!

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息