Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Experience Oz 点评

https://www.experienceoz.com.au/en

极好

We make it extraordinary. Over 3,000 adrenaline pumping, soul-stirring and unforgettable experiences in Australia and NZ.

服务

4.3

162

226

过去一年内的条评价

显示全部18,516条点评

Kathleen Lucas

经 Feefo 确认

AUS

4 months ago

Kathleen Lucas 就 Experience Oz 说了什么:

Hassle free

Shaylee O’Connell

经 Feefo 确认

4 months ago

受信赖的顾客

经 Feefo 确认

4 months ago

Amazing deals, easy to find what I was looking for & grabbed more deals than I was planning to get which is cool. Best deals out especially for us folks in NZ.

受信赖的顾客

经 Feefo 确认

4 months ago

Really good service thanks

受信赖的顾客

经 Feefo 确认

4 months ago

Unclear selection options

It added an additional child ticket to my booking I didn’t put through- also it was unclear on the type of experience I was booking it didn’t give you the choice between the nets or the zip lining.

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your feedback. We’re sorry to hear about the confusion with your booking and the additional ticket. We’re currently looking into the booking and will update you as soon as possible.

受信赖的顾客

经 Feefo 确认

4 months ago

Its super easy to understand and flawless procedure

Bryce Kelly

经 Feefo 确认

4 months ago

Bryce Kelly 就 Experience Oz 说了什么:

We lost $382 due to miscommunication on the activity providers behalf… absolutely heartbroken for our grandkids… would not recommend this company at all…. We did not have the experience, they took an...

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. After reviewing the situation with the activity provider, it appears the booking was managed in line with the agreed terms and conditions.

受信赖的顾客

经 Feefo 确认

4 months ago

Absolute disaster. Was given vouchers as a gift and once we added them to our profile it was constant error message. The system is too complicated and has too many chances to go wrong (which it...

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your experience. We’re truly sorry for the frustration caused by the voucher system and the checkout process. This is not the experience we aim to provide, and we understand how inconvenient it must have been for you. Your comments have been passed on to our team for review as we work to improve our website and ensure a smoother experience. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.

受信赖的顾客

经 Feefo 确认

4 months ago

Bait/Trickery

Booked experience per availability on website. Received misleading email saying I would be contacted after operator confirmed, however, per attached invoice experience was not available. Emailed...

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your feedback. We’re sorry to hear about the confusion and inconvenience you experienced. We’ve checked and unfortunately haven’t received your email, which may explain the communication issue. Please rest assured that your refund is now being processed and will be on its way shortly.

受信赖的顾客

经 Feefo 确认

4 months ago