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已评价
卓越

The Experts in Products for Business

服务
4.7
/5
产品
4.7
/5

5

4

3

2

1

180

25

5

3

6

219

过去一年内的 条评价

显示全部3,508条点评
CU
Customer
7 years ago
购买日期:20/08/2017
Customer 就 ESE Direct 说了什么:
Still waiting for it to arrive !!!!
I have not received this item yet.
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Ryan - Customer Care
ESE Direct
7 years ago
Good Morning, thank you for your feedback. As per our earlier conversation we are happy that your order has now been delivered. We do sincerely apologise for the delay in your order and we have spoken to the supplier to ensure that this won't happen again.
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CU
Customer
Lancaster
7 years ago
购买日期:18/08/2017
Customer 就 ESE Direct 说了什么:
Easy to use website - easy to order and very prompt delivery.
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Michelle - Customer Care Supervisor
ESE Direct
7 years ago
Thank you so much for your kind words Brian, and for taking the time to leave your positive review.
We hope to welcome you back as a customer again in the future.
Have a great day :)
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受信赖的顾客
7 years ago
购买日期:17/08/2017
Let me down and no attempt to attone
I was let down at the last minute and only offered a more expensive product. You could have offered a discount on the more expensive product to compensate for reneging on the order you accepted.
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Ryan - Customer Care
ESE Direct
7 years ago
Hello, thank you for your feedback. We do sincerely apologise for the poor service that you have received and we are looking at ways of improving this for the future.
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CU
Customer
Plymouth
7 years ago
购买日期:17/08/2017
Customer 就 ESE Direct 说了什么:
very poor was advised product had been delivered on 23 August but it didn't arrive until 31st August after we had to make 3 telephone calls to find it
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Ryan - Customer Care
ESE Direct
7 years ago
Good Morning Jack. We do apologise for the delay in your order, I have spoken to one of your colleagues this morning and we understand that your order who has confirmed that your order has now arrived. We are in discussions with the supplier to ensure that this dose not happen again in future.  
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受信赖的顾客
7 years ago
购买日期:02/08/2017
GOOD COMPANY TO DEAL WITH
VERY CLEAR WEB SITE EASY PAYMENT SYSTEM GOOD DELIVERY TIME
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Michelle - Customer Care Supervisor
ESE Direct
7 years ago
Hi there,
ESE Direct really do appreciate your positive review, and we would like to thank you for your kind words.
We are glad that you have received the flammable liquid storage cabinets, in plenty of time for your requirements.
We hope to welcome you back as a customer again in the future.
Have a great day! :)
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CU
Customer
7 years ago
购买日期:14/08/2017
Customer 就 ESE Direct 说了什么:
Quick and speedy delivery
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Michelle - Customer Care Supervisor
ESE Direct
7 years ago
Hi Sue
Thank you so much for your positive review!
ESE Direct really do appreciate your comments, and we hope to welcome you back as a customer again in the future :)
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CU
Customer
London
7 years ago
购买日期:09/08/2017
Customer 就 ESE Direct 说了什么:
6 Drum Containment Tray 1000 x 550 x 150h 60 litre capacity
The customer service representative was very helpful, polite and patient.
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Ryan - Customer Care
ESE Direct
7 years ago
Hello Shola. Thank you for your positive review it is much appreciated, we do hope to hear from you again in the future.
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受信赖的顾客
7 years ago
购买日期:08/08/2017
Good service, good product
The experience of buying from ESE was good. The delivery was made as soon as proof of payment was received.
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Ryan - Customer Care
ESE Direct
7 years ago
Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.
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CU
Customer
stibbard
7 years ago
购买日期:17/08/2017
Customer 就 ESE Direct 说了什么:
great service
customer service on a problem was really well handled and resolved ...... we met nothing but understanding and calm, positive assistance ..... many thanks
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Ryan - Customer Care
ESE Direct
7 years ago
Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.
产品评价

0
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CU
Customer
7 years ago
购买日期:11/08/2017
Customer 就 ESE Direct 说了什么:
quick response to the order and quick delivery time
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Ryan - Customer Care
ESE Direct
7 years ago
Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.
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关于ESE Direct
Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.
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Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom
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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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我们与 Ecologi 合作,#通过 ESE Direct 收集到的评价来资助植树项目
为什么 Feefo 的评价是值得信赖的?

关于ESE Direct
Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.