Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

ESE Direct 点评 | https://www.feefo.com/reviews/ese-direct 的客户服务点评 | Feefo

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Customer

7 years ago

购买日期：25/08/2017

Customer 就 ESE Direct 说了什么:

Made to measure for less than the price of a stock box

Some made to measure boxes delivered in just 3 days, no more than we were paying for a stock box that was not even the right size! Excellent quality and service, highly recommended.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Peter. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We really appreciated you taking the time to leave your review - Kind Regards

Customer

7 years ago

购买日期：17/08/2017

Customer 就 ESE Direct 说了什么:

Great service adn would use ESE Direct again in the future.

I thought that the service provided by ESE Direct was very good. Delivery times were as stated at ppoint of ordering. Would recommend ESE Direct to anyone.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi James

Thank you very much for your positive review of ESE Direct.

We hope to welcome you back as a customer in the near future.

Thank you

产品评价

Customer

7 years ago

购买日期：18/08/2017

Customer 就 ESE Direct 说了什么:

Excellent Service From start to finish!!1 *****

Ryan - Customer Care

ESE Direct

7 years ago

Hello Tony. Thank you for your positive review it is greatly appreciated, we do hope to hear from you again in the future.

产品评价

Customer

7 years ago

购买日期：18/08/2017

Customer 就 ESE Direct 说了什么:

Excellent service, haven't used the product yet but it looks exactly what we ordered. Ordering, delivery and invoicing all very smooth.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Alex

Thank you so much for your positive review of ESE Direct.

We really appreciate you taking the time to leave us such a great review.

We look forward to assisting you again in the near future.

Thank you

Customer

7 years ago

购买日期：21/08/2017

Customer 就 ESE Direct 说了什么:

1st class

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Keith

Thank you so much for your kind words, we here at ESE Direct are delighted to hear that you are happy with the service you have received. We really appreciate you taking the time to leave your review.

Have a great day!

Customer

7 years ago

购买日期：23/08/2017

Customer 就 ESE Direct 说了什么:

Well pleased with this transaction.

Excellent product .first class service

Ryan - Customer Care

ESE Direct

7 years ago

Hello Allan. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We do hope to hear from you again in the future.

产品评价

受信赖的顾客

7 years ago

购买日期：24/08/2017

The item was out of stock when I wanted to order; I emailed an enquiry and had no response. After a few weeks I phoned and my order was held for delivery when the ramp was available - it arrived...

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Ryan - Customer Care

ESE Direct

7 years ago

Good Afternoon. Thank you for your review, we do appreciate all feedback and we are always looking at ways of improving in the future.

产品评价

Customer

7 years ago

购买日期：11/08/2017

Customer 就 ESE Direct 说了什么:

Excellent

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Sue :)

We here at ESE Direct are delighted to hear that you are happy with the service you have received.

We hope to welcome you back again as a customer in the future.

Thank you

Customer

7 years ago

购买日期：22/08/2017

Customer 就 ESE Direct 说了什么:

We will be using your products for many years to come. Thanks

Good Helpful service and quality of the products are great.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Dan. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We really appreciated you taking the time to leave your review - Thank you

产品评价

Customer

7 years ago

购买日期：22/08/2017

Customer 就 ESE Direct 说了什么:

Highly recommended

Goods well packed and arrived on time. Excellent.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Mr Bolandi. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. Thank you for your positive review.

产品评价

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关于ESE Direct

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

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0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

Treefo 计划的一部分

我们与 Ecologi 合作，#通过 ESE Direct 收集到的评价来资助植树项目

了解有关 Treefo 的更多信息

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

ESE Direct 点评

Approved Personal Protective Equipment must be worn - PVC 600 x 400mm该产^品的更^多点^评 (1)浏览产品网站Items were as advertised,

Bund Tray for 4x 200 litre drums该产^品的更^多点^评 (8)浏览产品网站Excellent Product!! *****

LoadAll Sheet Transportation Trolley - 1200 W x 750 D x 1400 H该产^品的更^多点^评 (2)浏览产品网站First class service from this company

Yellow kerb ramp该产^品的更^多点^评 (19)浏览产品网站Exactly as expected and does the job. First time it was used the two rubber pads came out and are being troublesome to re-attach.

4 Sided Jumbo Roll Pallet该产^品的更^多点^评 (4)浏览产品网站Good product and very quick delivery response

1000mm h Uprights for Twinslot wall mounted shelving (pk 10)该产^品的更^多点^评 (5)浏览产品网站Excellent for what I needed.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？