We are sorry that you have had a bad experience with us. Many of our customers feel that the insurance (we refer to as our protection plan for your loan) is valuable and gives them peace of mind, having said that our insurance is completely optional. We appreciate your feedback and will ensure that this is communicated more clearly in the future. You had also mentioned you had a concern with our prepaid credit card, which provides one way to access your available funds. We also offer other ways to receive your funds as well. One of our customer service agents will be in touch with you to see what can be done to resolve your concern, as it is our goal to have you satisfied with your dealings with us.
the team @ easyfinancial