They gave my email address to a third party global sim company, who now spam me and I cant unsubscribe
Customer Service Team
Cover-More Travel Insurance
7 years ago
Hi, We're so sorry to hear about your experience.We no longer offer a gloabl sim, generally speaking for Marketing Emails, you can unsubscibe from their distribution list, the unsubscribe button is usually a small print at the bottom of the email. KM
I was happy for Cover-More to promptly provide insurance for me after an Assessment. I have always taken out a Cover-More policy for every overseas trip. Perhaps a discount for returning customers...
Disappointed with cancellation fee following serious accident.
I cancelled 3 weeks before departure due to a serious accident. I didn’t use covermore to claim the $3,700 out of pocket cancellation fee for my trip, instead used the free insurance provided on my...
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Customer Service Team
Cover-More Travel Insurance
7 years ago
We're sorry if we have disappointed you regarding the refund request of your policy. If you are dissatisfied with the outcome of your request, you may request our Customer Relations Manager to review this matter for you by emailing CustomerRelations@covermore.com.au
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受信赖的顾客
经 Feefo 确认
7 years ago
Very concise info provided by a knowledgeable person. Swift procedurres to sign up and documents arrived promptly.
Reliable and cost effective policy that needs some tweaking to be 100%
When I had a complex medical claim, they did not allocate one particular officer to manage the claim. Also, when I requested to speak with a medically-trained officer, often they were not. When you...
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受信赖的顾客
经 Feefo 确认
7 years ago
Not a problem to deal with. I have stents and the cost of my cover was far and away better than rival companies
