I am trying to get in touch with the customer service and the wait it at least 1 hour. I have flights, accommodation booked but I can't travel due to corona virus and the shut down of flights and...
阅读更多
Customer Service Team
Cover-More Travel Insurance
6 years ago
Hi, we have organised someone to get in touch wth you on the phone number listed on yur policy.
I haven't been on my trip yet so why are you asking for feedback? However it's unlikely to go ahead in the current situation. I rated you POOR because I haven't heard a thing to help me with...
阅读更多
1
分享
受信赖的顾客
经 Feefo 确认
6 years ago
Have not responded to my enquiry
Have not had a reply as yet (5 business days so far)
Now that we are gripped by the Corona virius. I have tried numerous occasions to call you and do live chat. Have not been able to get hold of ANYONE. Have emailed you weeks ago, you have not had the ...
Too slow to react to genuine enquiry in spite of virus pressures.
I have been a Covermore client for many years with one minor lost luggage claim in 1994.
I sent an email on 10th Match 2020, whilst I received an auto acknowledgment on the day I have not yet had a...
There’s not much to say, I applied online which was easy but as neither myself or my mother needed to claim, I can’t tell you if it is an easy process.