Cover-More did not provide a service as we were not allowed to travel by Government direction due to covid19.
We asked for a refund on our policy on 20 March. We received an automated response...
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受信赖的顾客
经 Feefo 确认
6 years ago
I never travelled so,I never used or claimed with it. I thought I would have been offered some sort financial return for a service I didn't use.
0
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受信赖的顾客
经 Feefo 确认
6 years ago
Lack of care and empathy in phone call. Tone does matter.
I called a few days before, spoke to a lovely customer service rep, she came across as sincere and helpful.
When I rang back a few days later, I spoke to another lady who was quite short with her...
I have emailed Covermore three times to cancel our insurance policy prior to our travel which has been cancelled due to Coronavirus. I have not received a reply to date (other than the automated...
Will never use this travel insurance company ever again after using it each time for well over 10 years each time I traveled. Sucked me into extra money for a cancel for any reason addition and then...
Happily Recommend and we will only use Covermore for our future Travel Insurance needs
Excellent cover at competitive price and extraordinary customer service when claiming as a result of a natural...
Please explain to me why I am paying for your insurance if you want even cover my flights being cancelled due to Covid-19.
We pay for insurance for the unexpected. Not the expected.
Absolutely...