Waiting a response to my emails. I enquired about a refund weeks ago. I would like to know the value of the refund - otherwise a 24 month extension. 12 months from date of purchase is useless.
1
分享
受信赖的顾客
经 Feefo 确认
6 years ago
Not acceptable
For the first time I have to give them a one star rating, I’d rather give them zero. I was overseas and contacted covermore because the hospital required the item numbers for the procedure I needed,...
By not responding my emaisl within Cover more's own advertised response time of three days in relation to my request where I have been asking for a refund of my insurance premium Certificate of...
阅读更多
0
分享
受信赖的顾客
经 Feefo 确认
6 years ago
The initial process of taking out travel insurance with Cover-More was quick and easy. However we have been unable to make any contact with someone since to discuss moving our policy to an alternate...
Lengthy / unreasonable delay in responding to email inquiry.
Due to the international travel restrictions / ban I was unable to travel. I made an inquiry regarding a possible refund on 22/03/2020 for the amount of the policy (7201 0017 3866) that I could not...