Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

CHU Underwriting Agencies评论

显示全部1,678条点评

PETER RENNI

经 Feefo 确认

7018

5 years ago

PETER RENNI 就 CHU Underwriting Agencies 说了什么:

good

i didn’t need any service but the website was easy to use

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

Hi Peter, Thank you for taking the time to leave us feedback! We appreciate your feedback about the website and are always striving to offer the best user experience online. Team CHU

LEON KENNEDY SUPER PTY LTD ITF LDK SUPER FUND

经 Feefo 确认

5 years ago

LEON KENNEDY SUPER PTY LTD ITF LDK SUPER FUND 就 CHU Underwriting Agencies 说了什么:

Quick efficient and easy to deal with. Never had an issue with getting information and very vast response times

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

Hi Leon, Thank you for your kind words and positive feedback. Our teams work hard to provide the highest level of service to our customers. We appreciate you taking the time to share your feedback with us and the community. Team CHU

受信赖的顾客

经 Feefo 确认

5 years ago

renewal notice well in advance and all relevant info supplied

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.

Kathryn

经 Feefo 确认

5 years ago

Kathryn 就 CHU Underwriting Agencies 说了什么:

Very efficient service. I had a bad experience with my previous insurer and CHU has restored my faith.

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

Hi Kathryn, Its great to hear that you had such a positive experience and that your faith has been restored. We will pass this feedback onto our customer service team. CHU

受信赖的顾客

经 Feefo 确认

5 years ago

Quick, friendly & easy.

Quick, easy and friendly.

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback.

受信赖的顾客

经 Feefo 确认

5 years ago

Rip off

Insurance is dear enough already, without charging a 1.2% credit or debit card payment fee.

Victoria Garamy Longbottom

CHU Underwriting Agencies

5 years ago

Thank you for taking the time to provide your feedback.We understand a credit card fee can be an undesirable additional amount on top of the policy premium. Our renewal documents state payments by credit card may attract a surcharge. We also provide alternate options which don’t attract a fee.Happy to discuss further on 1300 289 248.

受信赖的顾客

经 Feefo 确认

5 years ago

Friendly and competent staff assisting in insurance cover renewal/

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

Thank you for your feedback. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.

Peter

经 Feefo 确认

Bowral NSW

5 years ago

Peter 就 CHU Underwriting Agencies 说了什么:

Excellent product with comprehensive cover and competitive pricing.

Prompt response, however, relevant docs not attached to original quote email received.

Rachelle Trayer

CHU Underwriting Agencies

5 years ago

Hi Peter, Thank you for taking the time to give us feedback and raising the issues about the relevant documents not being attached with the original quote. We have passed this onto our technical team to fix and ensure that moving forward the experience is seamless. Thank you CHU

Victoria Garamy Longbottom

CHU Underwriting Agencies

5 years ago

Hi Peter I have reviewed the original quote request. Upon review, it appears the system correctly triggered a referral due to a response to one of the questions. This in turn required an underwriter review the request. The quote was subsequently approved and released will all relevant documents attached. Once again, thank you for your feedback.